District Manager

University of California; Visalia (CA); On-site; USD 139,000 - 258,000; Full time

Job summary

California Water Service Group is seeking a District Manager to oversee Visalia and Selma district field operations and customer service from Visalia, CA. Responsibilities include budgeting, rate-case development, and coordination with regulators and community stakeholders.

The role requires ten years in a water utility, a relevant degree, and certifications, with leadership and strong communication skills essential for community engagement and media relations.

Qualifications

• Bachelor's degree or equivalent water utility experience.
• 10 years of experience in a water utility in field operations, customer service, or related department.
• State Water Resources Control Board-Drinking Water certifications (Grade IV and V) required within 18 months.
• Strong written, verbal, and public speaking skills.

Responsibilities

• Oversee district field operations and customer service across the district.
• Develop and manage district budgets, capital projects, and rate case activity.
• Coordinate with state/local agencies, regulators, and act as district media spokesperson.
• Ensure water quality and safety through SCADA oversight and operator training.
• Lead district staffing, training, and performance evaluations.

Skills

Public speaking

Verbal communication

Written communication

Leadership

Microsoft Office

Education

Bachelor's degree or equivalent in water utilities

Tools

Microsoft Office

Job description

District ManagerCalifornia Water ServiceJob Description:California Water Service Group (Cal Water) invites you to build a meaningful career with the third largest publicly traded water utility in the United States. Guided by our mission to be the leading provider of water and wastewater services, we are dedicated to improving the quality of life for the customers, communities, and employees we serve. Our culture is grounded in core values-integrity, quality, service, value, health and safety, respect and collaboration, and corporate citizenship-and is reflected in our recognition as a Top Workplace, a Great Place to Work, and a J.D. Power leader in customer satisfaction for multiple years. Join Cal Water and be part of a purpose driven organization where your work makes a lasting impact.The District Manager is responsible for the general oversight of all field operations and customer service activities in the district; establishing oneself as a leader in the community; acting as district spokesperson for media communication; short and long-term district planning; budgeting and rate case development; development of district personnel and coordination of district activities with Customer Support Services entrepreneurial marketing to insure Company growth. This position will be responsible for both our Visalia and Selma district offices but based in Visalia, CA.ESSENTIAL FUNCTIONS:Manages staff to include: prioritizing and assigning work; conducting performance evaluations; training and development; and making hiring, termination and disciplinary recommendationsProvides oversight of all field operations, customer service activities, production operations, and contract operationsPlans and expedites short- and long-term district goalsDevelops, monitors, and administers district budget, capital improvement budget, and rate case; participates in auditsOversees SOX compliance and reportingResponsible for the administration of, adherence to, and financial disposition of all contractsResponsible for working with state and local government agencies as well as regulatory bodiesActs as the Shift Operator as neededWhen functioning as the Shift Operator will supervise the day-to-day operations in one or more of the Company's water systems, including water distribution, production, treatment, maintenance, and construction activities and provides direction for daily water quality and quantity water system operations, maintenance, and stand-by operator after hour activitiesEnsures certified distribution operators or treatment operators are properly trained to make decisions that affect water quality and quantity using manual or supervisory control and data acquisition (SCADA)Provides oversight to the operations and maintenance of well sites, system booster stations, reservoirs, treatment plant, compliance water sampling, and testingProvides oversight to system main repairs, service repairs, meter repairs and replacement program, flushing program, valve operation program, and conducts fire flow availability testsOversees and responds to all water quality and environmental inquiries and issues; may participate in inspections; and interacts with applicable local, state, federal agenciesForecasts and plans water supply, including securing additional supplies through negotiations and possible short- and long-term transfer agreementsEnsures all water quality regulations are metEnsures the distribution system is properly maintainedDevelops training plans for district personnel in coordination with various Customer Support Services departmentsCoordinates and plans internal and outside agency meetings regarding current and future water supply and related costsActs as designated media spokesperson for all types of media communication, including TV, newspaper, and radioParticipates at a district and corporate level in entrepreneurial marketing, including out-of-state when necessary, to ensure Company's growth and competitive high quality footprintBuilds, develops and maintains relationship with City, County and water agenciesParticipates in community relations and community service to ensure the Company's partnership in the communityCommitment to the Company's Continuous Improvement processPerforms work on-site in the assigned office locationPerform other duties as assigned to fulfill business operational needs and objectivesAttend meetings and training as directed by California Water ServiceMINIMUM QUALIFICATIONS:Bachelor's degree and/or equivalent relevant water utility experienceTen years of experience working in a water utility in field operations, customer service, or related departmentState Water Resources Control Board-Drinking Water-Operator Certification Programs Water Distribution Operator Grade IV CertificationMust obtain State Water Resources Control Board-Drinking Water-Operator Certification Programs Water Distribution Operator Grade V Certification in 18 monthsState Water Resources Control Board-Drinking Water-Operator Certification Programs Water Treatment Operator Grade II CertificationMust complete Operations Leadership Pathway Module I and II withing 24 months.Knowledge of construction, maintenance, and repairs to distribution systemExcellent written, verbal, and public speaking skillsProficient in the use of Microsoft Office applicationsValid California Driver LicenseMust live within 30 minutes of the District officeSalary Range: $138,800 - $257,700 (DOE)Deadline to submit resume is Tuesday, September 1, 2026.The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.To apply, please visit: https://calwatergroup.wd5.myworkdayjobs.com/en-US/CWSG/job/Visalia-CA/District-Manager_R3160je-7329cbcb190d44c5bf4ae09b5fab37ee