District Manager

Marine Layer; Texas; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, Vision and Dental Insurance

401k with Matching

Flexible Spending Accounts

Equity compensation

Flexible time off

Cell Phone Reimbursement

Job summary

Marine Layer is seeking a District Manager to oversee 5–10 retail stores, travel up to 75% of the time, and lead a field team with hands-on store presence. You will hire, develop, and motivate league-ready staff, ensuring operational and visual excellence across your market while partnering with HQ on initiatives.

The role emphasizes an authentic brand advocacy, a passion for customer experience, and proven success in multi-unit retail management.

Qualifications

• Authentic Brand Advocate: you know and represent the Marine Layer brand in communities.
• Customer Obsessed: you measure success by customer experience and reviews and lead teams accordingly.
• Multi-Unit Retail Management: experience leading a portfolio of 5+ stores and driving results.

Responsibilities

• Conduct store and market visits to ensure teams are customer-ready and operating to standard.
• Drive a branded customer experience across all stores in your market.
• Own hiring and bench development for your market and coach store leaders.
• Coach and empower store leaders to translate metrics into actions and results.
• Create a culture of celebration, inclusion, and high performance.

Skills

Authentic Brand Advocate

Customer Obsessed

Multi-Unit Retail Management

Job description

Marine Layer is a premium apparel retailer whose aim is to provide an outstanding brand experience to our customers and employees. We do it all with a commitment to people and the planet demonstrated through our B-Corporation Certification achieved and maintained since 2022.

Our first store on Chestnut Street in our hometown of San Francisco set us on the road to 55+ stores across the US led by dedicated teams who embody and uphold our shared values. We bring in folks from far and wide who walk with a passion for people, enthusiastic work-ethic, and inherent curiosity. These common traits help us build a story and a product for anyone wanting to share in the ease and comfort of the California lifestyle.

Job Description

We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 5-10 retail stores within a key market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives.

This includes:

• Hiring, developing and retaining top retail talent
• Strategizing & motivating store teams to meet and exceed business goals
• Ensuring high levels of operational and visual excellence across your portfolio of stores
• Liaising with Regional Directors and HQ business partners to identify and solve problems sustainably and quickly, and providing boots-on-the-ground feedback
• Leading by example and fostering and maintaining an inclusive, collaborative work environment
• Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time, including weekends. This role is based out of one of our core district markets, and regular presence and occasional floor support in your local store(s) is a must.

You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director.

Scope

Specifically, you’ll be responsible for the following:

• Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment
• Driving a consistent, branded customer experience across all of your stores
• Owning the hiring and bench development processes in your market, making decisions through an inclusive and objective lens
• Coaching and empowering store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals; teaching leaders to lead, not doing it for them!
• Leading by example and creating a culture of celebration and recognition of outstanding team performance
• Guiding and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience
• Using KPI reporting and people talent metrics to analyze trends and patterns, identifying training opportunities, planning strategic market travel, and implementing strategy to drive top-line sales
• Overseeing payroll management and strategically auditing schedules for your portfolio of stores
• Ensuring your stores are operating in compliance with all Marine Layer policies & SOPs

Qualifications

It bodes well if you are…

• An Authentic Brand Advocate; You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities.
• Customer Obsessed; You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences.
• Experienced in Multi-Unit Retail Management; We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles.

Fine Print: (we ask that you have the following to apply.)

• Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
• Proven track record of building diverse, high performing teams with an inclusive environment
• History of delivering an exceptional customer experience via all channels
• Experience working within an omni-channel retail environment
• 4+ years of relevant experience, at least 2 years in a retail environment.
• Ability to travel between stores as required, including overnight travel as needed
• Competitive pay and potential for equity compensation
• Flexible time off
• Health, Vision and Dental Insurance available
• 401k with Matching
• Flexible Spending Accounts
• Cell Phone Reimbursement

TO APPLY

Check out our website and shoot [e-mail] your resume and a thoughtful note about why you are a great fit for Marine Layer and this position.

Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.

Guess we’ve made it big

We heard someone out there is using fake job offers from us for a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe.

1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account

2. Double check the email address, most hiring messages come from [e-mail].

3. If someone’s asking you to buy supplies for your first day, it’s not us. (We’d hook you up with that that)

4. We will never ask for personal information before onboarding. Keep that to yourself.

Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer’s day.