District Manager

Cavender's; San Antonio (TX); In loco; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

The District Manager at Cavender’s oversees Store Managers and their teams to drive sales, improve performance, and deliver excellent customer service across the district. You will coach leaders, monitor KPIs, and ensure compliance with company standards during regular store visits.

Travel up to 75% is expected to support openings, events, and seasonal priorities, while developing associates for future leadership roles and aligning district operations with Cavender’s goals.

Competenze

• 5+ years of retail management with multi-store leadership.
• Strong merchandising, inventory control, and financial skills.
• Excellent written and interpersonal communication.
• Proven ability in driving sales and leading teams to high performance.

Mansioni

• Lead Store Managers and their teams to achieve district sales and performance goals.
• Regularly visit stores to coach service, operations and visual merchandising standards.
• Ensure stores follow company policies and meet legal requirements and safety standards.
• Identify and develop associates for future leadership opportunities.
• Track KPIs, identify opportunities for improvement and hold teams accountable for results.
• Oversee hiring, training, and performance management within the district.
• Maintain open communication between Store Management Teams and Home Office.
• Resolve customer issues escalated from stores and ensure excellent service.

Conoscenze

Retail leadership

Store operations

Merchandising

Inventory management

Financial management

Team development

Communication

Travel up to 75% time

Formazione

Bachelor’s degree

Descrizione del lavoro

The District Manager leads and supports Store Managers and their teams to drive sales, improve performance, and deliver excellent customer service under the leadership of the Regional Vice President of Store Operations. This role is responsible for overseeing store operations, ensuring company standards are met, and coaching and developing associates for future leadership opportunities. Through regular store visits, clear communication, and performance management, the District Manager helps ensure the success of all stores within their district.

Duties and Responsibilities

• Support the Cavender’s Culture and drive our Mission, Vision and Values.
• Lead, coach, and develop Store Managers and their teams to achieve district sales and performance goals.
• Regularly visit stores to:
  • Observe and coach performance in customer service, store operations and visual merchandising standards.
  • Coach and support the Store Management Team to improve performance.
  • Ensure stores follow company policies and procedures.
  • Ensure stores meet legal requirements and maintain a safe working environment.
• Identify and develop talented associates to prepare them for future leadership opportunities.
• Track key performance indicators, identify opportunities for improvement and hold Store teams accountable for results.
• Lead regular district calls to share updates, discuss priorities and keep Store Management Teams informed and engaged.
• Clearly communicate company goals, priorities and expectations to Store Management Teams and lead them to successful execution.
• Oversee hiring, training, performance management, and disciplinary actions within the district.
• Maintain open and consistent communication between Store Management Teams and Home Office partners.
• Resolve customer issues that are escalated from stores and ensure teams consistently deliver excellent customer service.
• Support new store openings, special events, and seasonal priorities as assigned.
• Stay aware of local market trends and competitive activity that may affect store performance.

Qualifications and Requirements

• 5+ years of successful retail management experience, with at least 2 years in multi-store leadership.
• Strong operational expertise in merchandising, inventory control, financial management, and team development.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to work flexible hours, including extended hours during peak seasons (e.g. holidays, rodeos, special events).
• Ability to inspire, coach, and develop Store Managers and teams to achieve high performance and growth.
• Strong understanding of sales drivers, profit and loss (P&L) management, and the ability to align district operations with company goals.
• Comfortable leading teams through change, implementing company initiatives, and responding quickly to shifting market conditions.
• Ability to travel frequently, up to 75% of the time, to meet district and company needs.

Preferred Experience

• Bachelor’s degree in Business Administration or related field.
• Previous experience in western related industries.

Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.