District Manager

Dunkin' Donuts - Nova King Crew

Ormond Beach (FL)

On-site

USD 60,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Competitive Salary

Performance-Based Bonus Opportunities

Flexible Scheduling

Paid Time Off

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Tuition Benefits Through SNHU

Employee Discounts

Career Growth Opportunities

Job summary

Dunkin' Donuts - Nova King Crew is seeking a District Manager in Ormond Beach, Florida, to oversee operations across multiple restaurants. The ideal candidate will provide leadership and coaching to ensure guest satisfaction, brand standards, and food safety compliance.

Responsibilities include monitoring performance, conducting performance reviews, and maintaining operational efficiencies. The role requires strong analytical skills, multi-unit leadership experience, and proficiency in Microsoft Office and Google Workspace. Benefits include competitive salary and flexible scheduling.

Qualifications

3 years of leadership experience in restaurant, retail, or hospitality.
Strong understanding of P&L management and labor controls.
Experience with restaurant management systems.

Responsibilities

Oversee operations and performance across Dunkin' restaurants.
Ensure compliance with brand and food safety standards.
Support Restaurant Managers in achieving operational goals.

Skills

Strong analytical skills

Ability to train and develop a team

Problem solving

Guest focused

Communication Skills

Time management

Adaptability

Education

3+ years of multi-unit leadership experience

College degree preferred

Tools

Microsoft Office

Google Workspace

Job description

District Manager

The District Manager (DM) oversees operations, performance, and leadership development across approximately 5-8 Dunkin' restaurants. This role supports Restaurant Managers in delivering exceptional guest service, maintaining brand standards, ensuring food safety compliance, and driving operational and financial performance. The DM provides consistent coaching, accountability, and structured follow-through to keep all restaurants aligned with company expectations.

The District Manager is expected to spend a significant portion of their time in restaurants coaching, developing leaders, observing operations, and supporting execution. This is a hands‑on leadership position that requires visibility, accessibility, and active involvement in restaurant operations.

Responsibilities

Ensure all restaurants in their portfolio meet Dunkin' Brand Standards, food safety requirements, and company operational expectations.
Analyze restaurant performance metrics and develop action plans to improve operations, sales, profitability, and guest satisfaction.
Monitor product availability and support managers in controlling food, labor, and operating costs.
Ensure stores are prepared for all LTOs and window launches beginning 3 weeks out prior to launch.
Ensure managers are following systems, platforms and operational processes that are in place.
Hold weekly meetings with each GM with structured agendas.
Complete Monthly Food Safety checks.
Track payroll progress and support managers with scheduling and labor adjustments.
Review truck accuracy and follow up on shortages.Review and track quarterly kicker progress.
Ensure all CMX monthly requirements are completed.
Monitor training progress for new hires and follow up on completion.
Provide updates and communication on business goals and Brand initiatives.
Maintain a shared Google calendar with accurate scheduling and visibility.
Maintain oversight of maintenance issues and ensure timely resolution to protect guest experience and operational efficiency.
Identify, develop, and recommend high‑potential employees for future leadership opportunities.

Management Responsibilities

Recruit, hire, onboard, develop, and retain Restaurant Managers.
Conduct performance reviews and development planning for Restaurant Managers.
Ensure timely completion of employee evaluations, coaching documentation, and separation processes.
Provide consistent coaching, accountability, and performance management to restaurant leadership teams.
Develop succession plans and leadership pipelines within assigned restaurants.
Partner with Human Resources and senior leadership on employee relations matters as needed.

Education/Experience

Minimum 3 years of multi-unit leadership experience in restaurant, retail, hospitality, or related industries.
Strong understanding of P&L management, labor controls, and restaurant operations.
Proficiency with Microsoft Office, Google Workspace, and restaurant management systems.
College degree preferred but not required.

Key Competencies