District Manager

Tagg-N-Go; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Profit Sharing

Health insurance

Dental insurance

Vision insurance

HSA

401k

Employee Assistance Program

Tuition reimbursement

Job summary

Tagg-N-Go Car Wash is seeking a District Manager to lead multiple sites, mentor Site Managers, and drive operational excellence across the area. Regular travel to sites is required, with on-call responsibilities and a focus on field leadership rather than office work.

The role emphasizes developing a strong leadership bench, forecasting site directions, and ensuring policy compliance through training and audits.

Qualifications

• 10+ years of experience managing teams.
• 5+ years of experience managing multiple teams.
• 5+ years of experience in retail, hospitality, or customer service.
• Strong background in customer service and leadership.
• Exceptional verbal and written communication skills.
• Organizational, analytical, and problem-solving skills.
• Ability to work outdoors in varying weather conditions.
• Self-motivated with a desire to learn and grow.

Responsibilities

• Oversee operations at multiple car wash sites within your area.
• Train, mentor, and develop Site Managers and Assistant Site Managers to lead their teams effectively.
• Ensure a strong leadership bench is in place at each site.
• Strategize and forecast operational direction for sites.
• Perform audits to maintain quality and standards.
• Ensure compliance with company policies through regular training and meetings with Site Managers.
• Regularly communicate with Site Managers to align goals.
• Set scorecard objectives and oversee performance metrics.
• Handle disciplinary actions, transfers, or terminations as needed.
• Collaborate with the VP of Operations to discuss growth and strategies.
• Work with the Maintenance Department to ensure site upkeep.
• Provide updates and train Site Managers on services offered.

Skills

Team management

Multi-site leadership

Customer service

Verbal communication

Written communication

Organizational skills

Problem solving

Outdoor work

Self-motivation

Job description

Description

Join Our Team as an District Manager!

At Tagg-N-Go Car Wash, we believe in more than just running a business—we’re here to lead with purpose, drive success, and help our team members thrive. As an District Manager, you’ll mentor incredible teams, drive operational excellence, and support growth across multiple locations. If you’re a results-driven leader passionate about development, collaboration, and building an amazing workplace culture, this role is for you!

Be part of a team where your leadership goes beyond just the job—it drives success, inspires growth, and fosters a positive environment. We’re a people-focused business that happens to wash cars, and together, we make every day shine. Ready to scrub? Let’s do this!

Why You’ll Love It Here:

• A Leadership Role with Impact: Manage multiple sites, guide Site Managers, and shape the success of each location.
• Competitive Pay & Perks: Enjoy a strong salary range of $90,000.00 - $120,000.00 per year, plus eligibility for our Profit Sharing program. Final compensation will depend on experience.
• Comprehensive Benefits: Health, dental, vision, HSA, 401k, EAP, & tuition reimbursement.
• Growth Opportunities: Be part of a growing company with room to advance your career.
• Team Culture: Join a fun, engaged, collaborative team.

*District Managers are not considered office jobs, however there may be time where office work is needed.

Requirements

Position Details:

• Full-Time, Exempt
• Regular and consistent travel to multiple sites within your assigned area
• On-call on “off” days
• Primarily fieldwork, with limited office responsibilities

What You’ll Do:

Leadership & Development:

• Live and model the core values: (Customer Focused, Driven, Engaged, Fun, and Growing), mission, vision, purpose, and goals of Tagg-N-Go.
• Oversee operations at multiple car wash sites within your assigned area.
• Train, mentor, and develop Site Managers & Assistant Site Mangers to lead their teams effectively.
• Ensure a strong leadership bench is in place at each site.

Operational Excellence:

• Strategize and forecast operational direction for sites.
• Perform frequent audits to maintain quality and standards.
• Ensure compliance with company policies through regular training and meetings with Site Managers.

Communication & Transparency:

• Regularly communicate with Site Managers to align goals and ensure progress.
• Set scorecard objectives and oversee performance metrics.
• Handle disciplinary actions, transfers, or terminations as needed.

Safety & Environment:

• Ensure each site follows safety protocols.
• Maintain clean, well-organized, and team-friendly environments at all locations.
• Manage incident reports and ensure proper resolution.

Collaboration & Reporting:

• Collaborate with the Vice President of Operations to discuss growth and strategies.
• Work with the Maintenance Department to ensure site upkeep.
• Provide updates and train Site Managers on services offered.

What Makes You a Great Fit:

• 10+ years of experience managing teams.
• 5+ years of experience managing multiple teams.
• 5+ years of experience in retail, hospitality, or customer service required.
• Strong background in customer service and leadership.
• Exceptional verbal and written communication skills.
• Organizational, analytical, and problem-solving skills.
• Basic mechanical knowledge is a plus.
• Ability to work outdoors in various weather conditions.
• Self-motivated with a desire to learn and grow.

Bonus Points If You:

• Love finding ways to make someone’s day brighter.
• Have a self-starter attitude and tackle challenges head-on.
• Are the kind of person others just love being around.

Physical Requirements:

• Stand and walk for extended periods.
• Bend, kneel, crouch, and perform repetitive motions.
• Lift and move objects up to 25 pounds.
• Climb and work from ladders.
• Ability to work outside in varying temperatures.

Important Requirement:

Upon offer, selected candidates must complete a pre-hire background check and provide their Motor Vehicle Record (MVR) at the time of the employment offer. District Managers are required to maintain a valid, unrestricted driver’s license and a clean driving record as a condition of employment.