District Manager

Wendy's International; Miami (FL); On-site; USD 83,000 - 121,000; Full time

Benefits offered by this job

Parental leave

Employee assistance program

401(k) match

Job summary

Wendy's International is searching for a District Manager in Miami, FL, responsible for daily operations to meet sales and customer satisfaction objectives. The role emphasizes food safety, operational efficiency, and employee development across multiple restaurant locations.

The ideal candidate will have at least 5 years of experience in restaurant operations and a strong understanding of operational compliance standards. Competitive salary range of $83,000 to $121,000 annually, alongside comprehensive benefits including parental leave and 401(k) match.

Qualifications

• 5+ years’ experience in restaurant operations; multi-unit store management preferred.
• Strong supervisory, organisational, and communication skills.
• Experience working cross-functionally and gaining consensus.

Responsibilities

• Ensure food safety procedures are executed according to regulations.
• Monitor performance metrics to improve sales and customer satisfaction.
• Develop General Managers to maximize their effectiveness.

Skills

Supervisory skills

Organizational skills

Communication skills

Knowledge of restaurant operations

Cross-functional teamwork

Education

High School Degree or GED required; college degree preferred

Job description

District Manager

Position responsible for daily operations of the district to achieve sales, profits, customer satisfaction, and human resource management objectives. Supports restaurant operations in Miami, FL.

Responsibilities

• Food Safety – Create a food safety culture. Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; takes corrective actions, as appropriate. Complies with all FSA (Food Safety Audit) program requirements.
• Growth Mindset – Ensures proper staffing and scheduling to grow sales. Drives digital ordering adoption in every restaurant with consistent execution and employee engagement. Maximizes sales goals versus AOP (Annual Operating Plan) and prior year, including monitoring/execution of national and local marketing programs. Responsible for the development of local store marketing plans. Manages assigned store requirements for new product roll‑outs/procedures.
• Profit – Conduct Business Reviews monthly to improve performance / set goals. Leverages Labor/Food Cost Toolkit to aggressively troubleshoot and improve outlier performance. Controls spending in controllable cost accounts versus AOP. Maximizes profit goals versus AOP and prior year, including ongoing review of assigned store budgets. Monitors food and labor costs and utilises profit/loss statements to track results and implement corrective action as necessary for enhanced results.
• Fast Food Done Right – Create a culture obsessed with serving high‑quality food. Plans and conducts effective store visits leveraging the restaurant visit agenda with all levels of store management to ensure continual improvement of quality on all day parts, including monitoring of food product quality opportunities from customer surveys.
• Wendy’s Kind of People – Ensures proper staffing levels are achieved. Ensures diversity of the management workforce including Shift Supervisors. Monitors crew and management labor availability and maintains recruiting plans. Develops crew and management staffing plans to maintain management stability. Ensures the execution of quality, timely performance feedback, performance management and performance reviews. Ensures restaurants participate in VOW survey and improvement planning. Addresses turnover opportunities. Enhances recognition culture to improve employee value. Delivers a great first impression through strong employment branding with seamless hiring and onboarding. Deepens a sense of pride and belonging through DE&I. Maintains high‑quality Restaurant Training.
• Developing Best GMs – Develops General Managers to maximise their contributions and future promotability within the Brand. Provides proper store management training and development using established systems and practices. Achieves certified training store restaurant goals. Uses the General Manager Learning Inventory (GMLI) to enhance AGM, GM selection and development process ensuring a strong bench of talent. Ensures all GMs and AGM’s and Shift Managers have active IDPs. Supports succession planning.
• Compliance – Protects Wendy’s brand and assets through district compliance with Company policies and procedures. Evaluates store performance at specified intervals using Company inspection form; coaches and retrains managers as required.
• Great Restaurant Experiences – Disciplined approach to DM pattern of management leveraging MBR, RVA, and WDRV to identify operational opportunities and make continuous improvement. Monitors customer feedback to identify opportunities in key drivers, overall satisfaction, and customer defection. Identifies speed‑of‑service opportunities and coaches teams to improve.

Education

High School Diploma / GED

Travel

5%

Pay Range

$83,000.00 - $121,000.00 annually

Qualifications

• High School Degree or GED required; college degree preferred
• 5+ years’ experience in restaurant operations; multi‑unit store management preferred
• Knowledge and understanding of restaurant operations, accounting, budgeting, and administrative procedures
• Strong supervisory, organisational, and communication skills
• Experience working cross‑functionally and gaining consensus to make informed decisions and recommendations

Benefits

Benefits include parental leave, free employee assistance program sessions, a company 401(k) match, and other offerings.

Equal Employment Opportunity

Wendy’s is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.