District Manager

JCPenney; Los Angeles (CA); On-site; USD 117,000 - 195,000; Full time

Benefits offered by this job

Medical/dental/vision

Paid vacation/holidays

401(k) with company match

Employee discount

Job summary

JCPenney is seeking a District Manager in the Los Angeles area to ensure General Managers deliver sales, profit, and an exceptional customer experience. You will drive district performance, coach leaders, and model brand values across stores.

You will lead talent development and ensure teams are aligned with company initiatives, using reporting tools to identify opportunities and elevate customer service and results.

Qualifications

• Experience leading multi-store districts or large retail teams.
• Proven ability to coach General Managers and develop leadership talent.
• Strong focus on brand execution and customer experience.

Responsibilities

• Review reports to identify sales and profit opportunities across the district.
• Coach General Managers and district leadership to improve performance.
• Lead and shape store culture and team engagement.
• Ensure adherence to brand standards and customer experience targets.
• Drive accountability and action on performance issues.

Skills

Leadership

People management

Coach/Develop

Brand execution

Performance management

Tools

CRM/Reporting tools

Store operations tools

Job description

Overview

District Manager

The District manager will ensure that each General Manager is equipped to deliver sales, profit, engaged associates & an exceptional customer experience.

Primary Responsibilities:

• Business Performance
  • Review targeted reports and store processes to identify sales and profit benchmarking opportunities across the district & within the region.
  • Understand the competitive landscape by observing and studying other companies to learn about current initiatives/strategies.
• Coaching/ Team Development
  • Assesses General Managers and leadership team to determine talent opportunities and impact on store performance.
  • Engages General Managers in discussions regarding their own strengths to leverage and opportunities to develop along with how better to lead and engage their teams towards extraordinary performance.
  • Assessing talent across the district leadership teams to develop session plans.
  • Ensures the use of company training tools are being fully utilized and teams are held accountable.
• Team Leadership
  • Shapes the culture of the stores by modeling core values and leadership capabilities across store teams.
  • Consistently uses and champions technology to impact team efficiency and the customer experience.
  • Creates a work environment throughout the stores that inspires team members to do the best work of their lives.
  • Sets clear expectations and drives accountability by taking immediate action on performance issues within the team.
• Brand Execution
  • Embodies and articulates the vision of the brand.
  • Reviews and evaluates the execution of store environment standards and the customer experience.
  • Encourages team to engage and support their local community through store or company initiative.
• Performance Standards
  • Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance.

Core Competencies:

Takes Accountability:

• Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.

Thinks Critically:

• Provides opportunities for associates to participate in decisions affecting the company.

Drives Improvement

• Builds a diverse, high performing team, invests in their capabilities, and provides development opportunities and experiences.

Works Collaboratively

• Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.

What you get:

• Eligible for bonus under the Management Incentive Plan.
• If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.yourjcpbenefits.com.

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay Range

USD $117,000.00 - USD $195,000.00 /Yr.