District Manager

Public Storage; Buckeye (AZ); On-site; USD 100,000 - 116,000; Full time

Benefits offered by this job

401(k) with generous employer match

Comprehensive healthcare programs

Paid time off

Internal promotional opportunities

Extensive training and coaching plans

Job summary

A leading self-storage company is seeking a District Manager in Buckeye, Arizona. This role demands strong leadership to build and develop teams, manage operations, and enhance customer experiences. Ideal candidates should demonstrate excellent communication skills, a passion for sales, and a proven track record in managing high-performing teams. Along with competitive compensation and benefits, this position offers significant growth and training opportunities within the company.

Qualifications

• Demonstrated leadership in building and retaining high-performing teams.
• Proven track record of top tier performance.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and time management skills.
• Passion for sales and customer service excellence.

Responsibilities

• Recruit, motivate and retain a dedicated team of customer facing employees.
• Drive your team with effective communication and coaching.
• Manage physical assets including vendor management and cleaning standards.
• Conduct monthly property audits and ensure operational standards.
• Drive business forward using analytics to identify trends.

Skills

Leadership

Communication

Time Management

Customer Service Excellence

Sales

Education

Bachelor's Degree preferred

Tools

MS Office (Excel, Word, PowerPoint, Outlook)

Job description

6 days ago Be among the first 25 applicants

Annual Compensation Pay Range: $100,000 - $116,000 We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

As a District Manager, you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we’re looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:

• Recruit, motivate and retain a dedicated team of customer facing customer front line employees
• Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

• Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:

• Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
• Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business

• Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
• Communicate effectively with customers, colleagues and team-members

BENEFITS:

• $116,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
  • Second year bonus potential increase to $20,000 performance-based bonus
  • Participation in company stock program that includes dividends paid quarterly
• Internal promotional and career opportunities throughout the United States
• Extensive training and coaching plans – we want you to succeed!
• Comprehensive group healthcare programs
• 401(k) with generous employer match
• Paid time off
• Monday thru Friday work schedule

Qualifications

• Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
• Proven track record of top tier performance
• Experience managing operational audits and payroll budgets
• Exceptional communication and time management skills
• Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
• Passion for sales and customer service excellence
• Bachelor's Degree preferred
• Weekend availability by telephone
• 5 work Saturday’s per year required during peak season

Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality,, religion, veteran status, or any other protected status.