District Manager

Ontario Trillium Foundation; Auburn Hills (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Ontario Trillium Foundation is seeking an experienced Store Operations Coach to lead pre-planned coaching and mentoring across GM/AM teams and crew. The role focuses on building leadership capabilities, improving store execution, and driving local market initiatives through collaboration with Market Leaders and Field Specialists.

You will conduct annual performance reviews, deliver actionable feedback, and develop formal action plans to close performance gaps while supporting development and

Qualifications

• Experience coaching GM/AM and crew with pre-planned objectives.
• Ability to conduct annual performance reviews.
• Strong feedback delivering professional development mentoring.

Responsibilities

• Plan on-the-job coaching objectives before each store visit.
• Provide on-the-job coaching of key operations and management skills.
• Conduct Annual Performance Reviews.
• Provide positive, constructive, and actionable feedback.
• Develop formal action plans to resolve gaps.
• Coordinate field support resources when required.
• Review key financial variables during store visits.
• Analyze financial/operational data to derive insights.
• Prepare executive presentations highlighting trends and results.
• Present weekly updates at Market Leader and area GM meetings.
• Ensure stores meet operating plan via P/L reviews.
• Drive Local Store Marketing and market development activities.
• Empower GMs to lead LSM initiatives and community relations.

Job description

Conduct "Pre-planned" Coaching and Mentoring of GM’s, AM’s and crew:

• Plan on-the-job coaching objectives before each store visit using store planning tool
• Provide "suggestive" on-the-job coaching of key operations and management skills to GM’s, AM’s and crew
• Conduct Annual Performance Reviews
• Provide "positive, constructive, and actionable" feedback
• Provide professional development and career track mentoring to GM’s and AM’s

Achieve Operational Excellence in all stores using structured approach

• Reinforce execution of key company policies and standards
• Identify and diagnose most important ongoing operational gaps in under performing stores
• Develop formal action plans to resolve gaps
• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required

Financial Oversight and Review Meetings

• Review key financial variables as part of store visit "pre-planning"
• Analyze and track key financial/operational data to derive meaningful business insights
• Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
• Present financial/operational weekly updates during Market Leader and area GM meetings
• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.

Take Leadership role in Market Development activities to drive Sales growth

• Coordinate with Market Leader and field support to develop market business plans
• Drive the development and execution of Local Store Marketing
• Coordinate field support resources (Market Specialists) to execute Local Store Marketing initiatives
• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
• Coordinate with Market Leader to identify and pursue "new" Sales growth opportunities