District Leader, Multi-Unit Retail Ops

Goodwill of North Georgia; Decatur (GA); On-site; USD 110,000 - 170,000; Full time

Job summary

Goodwill of North Georgia is seeking an experienced District Director to lead multiple stores and empower a team of 350-400 employees. You will supervise store managers, drive operational discipline, and ensure the district remains financially strong while advancing the mission to put people to work.

The role emphasizes building strong relationships, implementing SOPs, managing budgets, and championing continuous improvement in a fast-paced retail environment.

Qualifications

• 5+ years of experience supervising teams of 30+ employees.
• Multi-unit leadership experience, preferably in retail.
• Proven ability to develop multimillion-dollar budgets and exceed financial targets.
• Strong relationship-building and collaboration skills.
• Experience creating and leading projects.
• Ability to embrace change and drive continuous improvement.
• Experience establishing and improving SOPs.
• Experience with hiring, training, and developing employees.
• Proficiency with MS Office suite.

Responsibilities

• Supervise, manage, and lead each store's managers across a district.
• Oversee 350-400 employees and ensure a healthy team culture.
• Drive operational excellence and financial profitability across the district.
• Lead planning, organize field operations, and implement new ideas.
• Collaborate with leadership to grow the business.

Skills

Team supervision

Multi-unit leadership

Budget management

SOP development

Change management

Hiring & training

MS Office

Project leadership

Education

Bachelor's degree in business

Six Sigma/Kaizen certification

Tools

MS Office Suite

Job description

Goodwill of North Georgia is seeking an experienced District Director to lead multiple stores and empower a team of 350-400 employees. You will supervise store managers, drive operational discipline, and ensure the district remains financially strong while advancing the mission to put people to work.

The role emphasizes building strong relationships, implementing SOPs, managing budgets, and championing continuous improvement in a fast-paced retail environment.