District IT Analyst Sr. VDHNF016

Commonwealth of VA Careers; Norfolk (VA); On-site; USD 86,000 - 89,000; Full time

Benefits offered by this job

12 paid holidays

Medical, dental, vision, and life保险

Retirement plans (401a Cash Match, 457

Paid sick leave

Paid family/personal leave

Paid annual leave

Job summary

The Norfolk Health Department, under the Virginia Department of Health, is seeking a District IT Analyst Sr. to deliver advanced technical support, data analysis, and information systems management for district operations.

The role coordinates with OIM and VITA/NG, maintains servers and applications, and supports training across staff to ensure reliable IT operations and data-driven decision making in public health.

Qualifications

• Ability to communicate effectively both orally and in writing; manage multiple tasks.
• Knowledge of federal, state and local government health department policies.
• Working knowledge of general office practices and business math.
• Attention to detail, MS Word, Excel, MS Access, SQL query language and data entry into state software.
• Knowledge in information systems management, Windows Servers, LAN, ORACLE RDBMS, Windows OS, TCP/IP.

Responsibilities

• Provide advanced technical support and data analytics for district operations.
• Coordinate liaison with OIM and VITA/NG for software and systems support.
• Maintain file server and permissions; act as superuser/administrator for key systems.
• Serve as District Information Security Officer, Web Master and GIS Coordinator.
• Train staff on systems and applications; support local systems and hardware.

Skills

Effective communication

Policy knowledge

Office software

SQL queries

Oracle RDBMS

Windows servers

TCP/IP

Data analysis

Tools

Oracle

SQL

Windows Server

Job description

Title: District IT Analyst Sr. VDHNF016

State Role Title:Computer Operators

Hiring Range: $86,200 - $89,440

Pay Band: 5

Agency: Virginia Department of Health

Location: NORFOLK HQ

Agency Website: https://www.vdh.virginia.gov/norfolk/

Recruitment Type: General Public - G

Bold and catalytic, the Norfolk Department of Public Health is transforming the health landscape of our community through groundbreaking initiatives and strategic partnerships. We are committed to fostering a culture of radical collaboration, excellence, inclusivity, and resilience. We believe that our employees are our greatest asset, and we are dedicated to providing a supportive and dynamic work environment where your skills and passion can make a catalytic impact. If you are ready to contribute to meaningful change and be part of a forward-thinking organization, NDPH is the place for you!

Job Duties

The Norfolk Health Department is seeking a qualified District IT Analyst Sr. to provide advanced technical support, application administration, data analysis, and information systems management for district operations. This position supports applications, equipment, and systems that fall outside the scope of services provided by the Office of Information Management (OIM) and Virginia Information Technologies Agency/NG (VITA/NG). The incumbent serves as the primary district liaison with OIM and VITA/NG to coordinate technical support, resolve issues, and ensure effective IT operations.

Conducts moderate to complex data analytics utilizing Oracle/SQL+ to write scripts and queries for reporting from internal databases and/or Web Vision. Maintains the file server and associated permissions. Superuser/Administrator for HAN, TRAIN, Web Vision, VENIS, WIC Net, Availity, Medicaid and Medicare, and all other applicable information systems.

Serves as District Information Security Officer, Web Master and GIS Coordinator. Maintains and reconciles IT inventory. May serve on Web Vision Production User Group and/or Data Intelligence Group.

Maintains and supports local or out-of-scope systems, hardware, servers, audio/visual equipment and telecommunications. Provides system and software training to new staff and existing staff for all applicable systems and applications.

This position plays a critical role in maintaining reliable district technology operations, supporting data-driven decision-making, protecting information assets, and ensuring staff have the systems, tools, and technical guidance needed to deliver public health services effectively.

• The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Ability to communicate effectively both orally and in writing; manage multiple tasks simultaneously, organize and maintain records in an extremely busy environment; work independently with minimal supervision; excellent customer service skills.
• Knowledgeable in federal, state and local government health department policies.
• Working knowledge of general office practices and business math.
• Attention to detail, accuracy, computer expertise including MS Word, Excel, computer databases, MS Access, SQL query language and ability to perform data entry into State software programs and databases.
• Knowledge in information systems management, emphasis in Windows Servers, (LAN) network, ORACLE RDBMS, Windows Operating Systems and client/server architecture in a TCP/IP environment.
• Ability to analyze department's existing delivery systems and evaluate impacts of new information system technology; coordinate and implement new data collection techniques

Additional Considerations

• Knowledge of public and/or business administration, statistics and research methodology, purchasing and budgetary processes relating to information technology.
• Work experience in a health care setting with multi-disciplinary staff.

Special Instructions

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Ciara Everett

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.