District Human Resources Manager

Jobtailor; Springfield (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Jobtailor seeks a senior People leader in Springfield, MA to drive salaried succession planning, leadership development, and inclusive workforce initiatives. You will partner with district leaders on hiring standards, onboarding, coaching, and performance management to sustain high engagement and growth.

You will collaborate across stores to align people strategies with business objectives and manage critical talent programs in a dynamic retail environment.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Bachelor’s degree in human resources or related field.
• Analytical, with knowledge and experience in operational, sales and management.
• Retail/Operational experience; multi-unit experience.
• Ability to work a flexible schedule.
• Demonstrates strategic thought leadership.

Responsibilities

• Drive salaried succession planning and talent pipeline development through consistent talent planning and leadership evaluation.
• Partner with leaders to create individual development plans and facilitate meaningful career growth discussions.
• Champion an inclusive, welcoming, and respectful workforce, leveraging local partnerships to continue building the most highly regarded culture in retail.
• Partner with store and district leaders to ensure quality and consistency in hiring and assimilation of both internal and external talent.
• Support hourly and salaried hiring initiatives, including local job fairs, internal development forums, and community partnerships.
• Oversee the onboarding experience for new leaders, ensuring timely system access, mentoring, and engagement in district learning plans.
• Support ASDS selection and development, ensuring readiness for future leadership opportunities.
• Monitor and assess the execution and impact of training plans for both hourly and salaried associates.
• Partner with store leaders to ensure timely and effective performance management, including feedback delivery, code calibration, and development planning.
• Facilitate and model a culture of continuous learning, ensuring that coaching and skill development are embedded in daily operations.
• Serve as a trusted advisor and first responder for associate relations issues, workplace incidents, and investigations, partnering closely with AR and Legal as needed.
• Manage Salesforce case investigations effectively, ensuring timely investigative documentation creation and retention, root‑cause analysis, and fair resolution.
• Partner with store leadership to foster engagement, recognition, and communication across teams.
• Manage the accommodation process for stores in their district by partnering with associates, leaders, and centralized resources to ensure timely documentation, consistent communication, and compliant return‑to‑work and accommodation plans that support associate wellbeing and business continuity.
• Partner with district leadership to align people strategies with business goals, driving results through talent, engagement, and organizational effectiveness.

Skills

Analytical Skills

Operational Management

Sales Management

Multi-Unit Experience

Talent Pipeline Development

Onboarding Experience

Training Plan Execution

Coaching and Skill Development

Investigative Documentation

Return-to-Work Compliance

Education

Bachelor's degree in human resources or related field

Tools

Salesforce

Job description

Responsibilities

• Drive salaried succession planning and talent pipeline development through consistent talent planning and leadership evaluation.
• Partner with leaders to create individual development plans and facilitate meaningful career growth discussions.
• Champion an inclusive, welcoming, and respectful workforce, leveraging local partnerships to continue building the most highly regarded culture in retail.
• Partner with store and district leaders to ensure quality and consistency in hiring and assimilation of both internal and external talent.
• Support hourly and salaried hiring initiatives, including local job fairs, internal development forums, and community partnerships.
• Oversee the onboarding experience for new leaders, ensuring timely system access, mentoring, and engagement in district learning plans.
• Support ASDS selection and development, ensuring readiness for future leadership opportunities.
• Monitor and assess the execution and impact of training plans for both hourly and salaried associates.
• Partner with store leaders to ensure timely and effective performance management, including feedback delivery, code calibration, and development planning.
• Facilitate and model a culture of continuous learning, ensuring that coaching and skill development are embedded in daily operations.
• Serve as a trusted advisor and first responder for associate relations issues, workplace incidents, and investigations, partnering closely with AR and Legal as needed.
• Manage Salesforce case investigations effectively, ensuring timely investigative documentation creation and retention, root‑cause analysis, and fair resolution.
• Partner with store leadership to foster engagement, recognition, and communication across teams.
• Manage the accommodation process for stores in their district by partnering with associates, leaders, and centralized resources to ensure timely documentation, consistent communication, and compliant return‑to‑work and accommodation plans that support associate wellbeing and business continuity.
• Partner with district leadership to align people strategies with business goals, driving results through talent, engagement, and organizational effectiveness.

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Bachelor’s degree in human resources or related field.
• Analytical, with knowledge and experience in operational, sales and management.
• Retail/Operational experience; multi‑unit experience.
• Ability to work a flexible schedule.
• Demonstrates strategic thought leadership.

Core Competencies

Demonstrates expertise in talent management, succession planning, and leadership development within a retail environment. Proficient in fostering an inclusive culture, performance management, and strategic alignment of people strategies with business goals.

Hard Skills

• Analytical Skills
• Operational Management
• Sales Management
• Multi‑Unit Experience
• Talent Pipeline Development
• Onboarding Experience
• Training Plan Execution
• Coaching and Skill Development
• Investigative Documentation
• Return‑to‑Work Compliance

Soft Skills

• Strategic Thought Leadership
• Communication
• Engagement
• Mentoring
• Relationship Building

Industry Keywords

• Human Resources
• Retail
• Inclusive Workforce
• Career Growth
• Associate Relations

Tools & Technologies

• Salesforce