Distribution Warehouse Operations Supervisor

PetSmart; Bethel (Berks County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k plan with company match

Tuition assistance

Associate discounts

Paid time off

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Distribution Center Operations Supervisor to lead up to 30 associates in its Bethel, PA distribution center. This role involves overseeing daily operations, ensuring efficiency, and utilizing data analytics to drive performance. Candidates should possess 2-4 years of leadership experience in distribution or warehouse settings and a passion for pets and people.

The role requires physical capability to lift up to 50 pounds and comfort operating powered industrial equipment. With benefits including health and wellness programs, tuition assistance, and a structured career path, this is an excellent opportunity to grow with PetSmart.

Qualifications

• 2–4 years of distribution or warehouse leadership experience required.
• Experience working in various temperatures and noise levels.
• Ability to bend, twist, stretch, push, pull, and carry.

Responsibilities

• Lead a team of up to 30 associates in a performance culture.
• Oversee daily operations of the distribution center.
• Utilize software and data to optimize operations.

Skills

Passion for pets and people

Distribution or warehouse leadership experience

Ability to lift up to 50 pounds

Comfortable operating powered industrial equipment

Experience in fast-paced environments

Education

High school diploma or equivalent

Job description

About Life At PetSmart

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

Distribution Center Hiring

Our Distribution Centers are hiring full‑time associates for multiple roles to support the day, night, and weekend shifts. PetSmart offers four 10‑hour weekday shifts or three 12‑hour weekend shifts.

Shifts vary by location. Below is an example of shifts within the Distribution Center:

Benefits That Benefit You

• 3 and 4‑day work weeks
• Bonus eligible
• Health & Wellness Benefits*
• 401k plan with company match
• Tuition assistance
• Associate discounts
• Paid time off
• Career pathing
• Development opportunities

The Impact You’ll Make

As a PetSmart Distribution Center Operations Supervisor you will work as an integral part of our supply chain leadership team. You'll have the opportunity to work in several business units such as order fill, replenishment, shipping or receiving. Your primary responsibilities will include:

• Lead a team of up to 30 associates in a behavior‑based performance culture
• Provide necessary guidance and coaching to their team to ensure a safe, secure, and efficient operation
• Oversee one or more of the distribution center functions
• Be responsible for daily planning, organizing, and operations of a distribution center
• Balance workloads as needed to achieve production and delivery goals
• Effectively communicate daily goals, recognition, and areas of focus
• Be skillful at leading teams in an ever‑changing environment
• Coach and lead team to follow policies and safety standards
• Effectively manage talent through interviewing and selecting talent
• Communicate two levels up and across the business
• Utilize software, data, and analytics to optimize operations, track production metrics, and anticipate and solve opportunities

What We’re Looking For

• Passion for pets and people and the desire to grow a fulfilling career
• 2–4 years of distribution or warehouse leadership experience
• High school diploma or equivalent preferred
• Apply basic instructions and procedures and respond to standard requests which may be written, oral, by headset or walkie‑talkie
• Ability to bend, twist, stretch, push, pull and carry and lift up to 50 pounds
• Comfortable alternating between standing, sitting, or walking for an entire shift which is typically 10–12 hours
• Willing and able to operate powered industrial and mechanical equipment including but not limited to reach truck, standups, dock stocker and push‑carts; proper training and safety standards are provided
• Work in various temperatures and noise levels
• Must be able to work in a fast‑paced environment where priorities can change quickly

PetSmart is an Equal Opportunity Employer

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law). The employer will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring. For applicants in our Waterloo, San Francisco, or Los Angeles locations, we will consider for employment qualified applicants with arrest and conviction records in a manner consistent with local ordinances and the Los Angeles Fair Chance Initiative for Hiring.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/us/.