Distribution Warehouse Operations Manager

PetSmart; Newnan (GA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k) plan with company match

Tuition assistance

Paid time off

Associate discounts

Job summary

PetSmart is hiring an Operations Manager to lead teams within their distribution center in Newnan, Georgia. This position requires 4–6 years of leadership experience and the ability to work in a fast-paced environment. Key responsibilities include overseeing operations, talent development, and achieving production goals while ensuring compliance with safety standards. Benefits include 401(k), health and wellness, and tuition assistance. Join us in creating meaningful experiences for pets and their families.

Qualifications

• 4–6 years of leadership experience required.
• Ability to operate powered industrial equipment with proper training.
• Experience in a fast-paced environment is essential.

Responsibilities

• Lead DC Operations Supervisors managing teams of up to 30 associates.
• Oversee daily planning and operations of the distribution center.
• Communicate goals and recognition to the team.

Skills

Leadership experience

Communication skills

Ability to lift up to 50 pounds

Talent management

Education

High school diploma or equivalent

Job description

About Life at PetSmart

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

Our Distribution Centers are hiring full‑time associates for multiple roles to support the day, night, and weekend shifts. PetSmart offers four 10‑hour weekday shifts or three 12‑hour weekend shifts. Shifts vary by location.

Benefits That Benefit You

• 3‑ and 4‑day work weeks
• Bonus eligible
• Health & Wellness Benefits
• 401(k) plan with company match
• Tuition assistance
• Associate discounts
• Paid time off
• Career pathing
• Development opportunities

The Impact You’ll Make

As a PetSmart Operations Manager, you will work as an integral part of our supply chain leadership team. You'll have the opportunity to work in several areas of the DC such as order fill, replenishment, services, or fish warehouse. Your primary responsibilities include:

• Leading DC Operations Supervisors who manage teams of up to 30 associates in a behavior‑based performance culture
• Talent development through emphasis on everyday performance management tools, systems, and resources
• Overseeing daily planning, organizing and operations of a distribution center
• Balancing workloads as needed to achieve production and delivery goals
• Communicating daily goals, recognition, and areas of focus
• Leading teams in an ever‑changing environment
• Coaching and leading supervisor team to follow policies and safety standards
• Effective talent management through interviewing and selecting talent
• Communicating to senior leaders and across the business
• Utilizing software, data, and analytics to optimize operations, track production metrics, and anticipate and solve opportunities

What We're Looking For

• Passion for pets and people and the desire to grow a fulfilling career
• 4–6 years of leadership experience
• High school diploma or equivalent preferred
• Ability to apply basic instructions and procedures and respond to standard requests which may be written, oral, by headset or walkie talkie
• Ability to bend, twist, stretch, push, pull and carry and lift up to 50 pounds
• Comfortable alternating between standing, sitting and walking for an entire shift typically 10‑12 hours
• Willing and able to operate powered industrial and mechanical equipment including, but not limited to, reach truck, standups, dock stocker and push carts (proper training and safety standards provided)
• Work in various temperatures and noise levels
• Must be able to work in a fast‑paced environment where priorities can change quickly

Equal Opportunity Employer

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.