Distribution Technician I

Community Blood Center; Kansas City, Westminster (MO, CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading blood center in Kansas City is seeking a Distribution Technician I to manage blood product orders, prepare shipments, and ensure quality compliance. The role demands excellent customer service skills and attention to detail in a fast-paced environment. Join a mission-driven team dedicated to saving lives through blood banking and transfusion medicine.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or related experience.

Responsibilities

• Process blood product orders and prepare shipments.
• Maintain accurate records and manage inventory.
• Ensure compliance with quality standards.

Skills

Customer Service

Communication

Attention to Detail

Computer Proficiency

Organizational Skills

Problem Solving

Education

High School Diploma

Job description

Distribution Technician I

Job Locations: US-MO-Kansas City

ID: 2025-7277

# of Openings: 1

Category: Technician

Work Location Type: Physical

Overview

At Community Blood Center of Greater Kansas City, we are passionate about service excellence. We value diversity, foster growth, and invite creative visionaries to join our team. Our mission is to save lives through blood banking, transfusion medicine, cellular therapies, and research. Explore how your skills can make a difference locally and globally.

Responsibilities

Responsible for processing blood product orders, preparing shipments, inspecting final products, organizing inventory, and ensuring compliance with quality standards. Maintains accurate records and manages shipments and inventory returns.

• Handle customer orders with friendliness, understanding, and professionalism.
• Monitor and acknowledge orders via online system.
• Communicate courteously with customers and handle calls effectively.
• Classify and process orders based on urgency, and arrange transportation.
• Select units, perform product modifications, and handle irradiation processing as needed.
• Stock and reorganize inventory, inspect returned products, and maintain equipment.
• Prepare shipment boxes, manage interstate shipments, and handle nonconforming products.
• Ensure proper packaging for temperature control and ship biohazard materials appropriately.
• Respond to alarms and maintain regular attendance.
• Uphold CBC's Customer Service Mission and Core Values.

Qualifications

• High school diploma or equivalent (transcript required).
• Previous customer service or related experience.

Skills and Knowledge

• Excellent customer service and communication skills.
• Strong attention to detail and computer proficiency.
• Ability to work independently and as part of a team.
• Effective interpersonal skills, tact, and diplomacy.
• Organizational skills and ability to prioritize tasks.
• Problem-solving skills and ability to work in a fast-paced environment.