Distribution Support Spec-PCC

OhioMeansJobs Highland County; Tohatchi (NM); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits

Mental health resources

Wellness and Volunteer PTO

Generous paid time off

Job summary

Connection in Wilmington, OH is seeking a Distribution Support Specialist- PCC to help manage freight billing, order processing, and data accuracy. You will handle LTL and third-party billing, audits, and routine reporting while supporting multiple systems and teams.

The role requires strong typing, Excel, and JD Edwards knowledge, with a focus on detail, communication, and reliability. It offers full-time hours and a comprehensive benefits package.

Qualifications

• 40 WPM minimum typing to process documentation and changes to orders.
• Experience with multi-line phone system to answer sales support inquiries.
• Knowledge of JD Edwards EnterpriseOne (E1) to perform daily functions.
• Proficiency with Microsoft Office and ability to edit documents/spreadsheets.
• Experience with FileMaker Pro to retrieve and manage data.
• Experience with internet-based applications for job tasks.
• Good email etiquette and organization of email folders; navigate multiple screens.
• Intermediate Excel skills with formulas, including VLOOKUP and pivot tables.
• Attention to detail and proofreading for accuracy.
• Geography knowledge and understanding regulatory information helpful.
• Customer oriented with ability to listen and anticipate needs.

Responsibilities

• Prepares truck bills of lading and documentation for LTL and 3rd party billing.
• Assists with hourly processing of pick runs and printer room duties.
• Resolves "stuck" orders and system issues.
• Completes post-audit on freight bills to ensure correct charges.
• Resolves invoicing problems.
• Maintains shipment database and prepares reports on costs and productivity.
• Provides freight quotes and routing information; arranges special shipments.
• Supports other departments on special projects.
• Hours: 9:30am–6pm, Monday–Friday.

Skills

Typing 40 WPM

Phone system experience

Customer service

Attention to detail

Verbal communication

Written communication

Interpersonal skills

Multitasking

Tools

JD Edwards E1

Microsoft Office

FileMaker Pro

Excel (pivot, vlookup)

Job description

Job Description

Distribution Support Spec- PCC

From configuration to packaging and shipping, every detail matters when it comes to the seamless delivery of IT. Join the team that makes logistics and custom configuration look easy.

Wilmington, OH

CONNECTION

At Connection, our purpose is simple: we connect people with technology. From hardware–PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. Back in 1982, we started out with two employees and a phone line. Today, Connection is a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose. We’d love for you to join us and make your mark on the future of technology.

https://www.connection.com/

Full Time

$20.19/Hr. – $25.48/Hr.

Overview: What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.

Benefits:

• Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.
• We value the importance of our employees’ emotional well-being.
• To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources.
• You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.

Working under the supervision of the Supervisor, Traffic and Distribution Operations referring only exceptional problems and issues for management review or approval, the Distribution Support (DS) Specialist is a blended position consisting of existing Distribution Support duties & responsibilities, and additional duties in the Freight Audit department as outlined in this PCD. The DSS environment is deadline-driven and work must be accomplished with minimal to no errors.

Where applicable, this position assures departmental processes are performed in compliance with applicable Sarbanes-Oxley controls.

Responsibilities:

• Prepares truck bills of lading and associated documentation for all LTL, and Third Party billing exception orders. Handles requests for changes to orders and logs cases in Call Tracker phone system, as well as PEGA Case Management System.
• Assists with the hourly processing of pick runs and printer room duties.
• Assists with “stuck” orders and system issues.
• Completes post-audit on freight bills to ensure that the company pays the correct freight charges for services rendered.
• Resolves invoicing problems.
• Maintains shipment database & prepares reports which tabulate and communicate traffic costs, quality, and departmental productivity for control and analysis purposes.
• Provides freight quotes, proper routing instructions, shipping information and arrange special shipments, as needed.
• Additional Support Duties – Provide support to other departments as needed with special projects and tasks.
• Hours for this position are 9:30am – 6pm Monday thru Friday.

Requirements:

• 40 WPM minimum typing skills to process documentation and make changes to sales orders.
• Experience with multi-phone line system to answer sales support inquiries.
• Knowledge of JD Edwards enterprise software (E1) to perform daily functions.
• Proficiency with Microsoft Office with ability to create and edit documents or simple spreadsheets.
• Experience with database products such as File maker Pro to retrieve and manage data.
• Experience with Internet-based applications and services to complete job-specific tasks.
• Familiarity with email etiquette, creating & organizing email folders, tabbed web-browsing, navigating multiple screens and solid computer literacy needed to complete daily functions.
• Intermediate Microsoft Excel skills with ability to create complex spreadsheets using formulas, including v-lookup, and pivot tables.
• Attention to detail in composing, keying, and proofing professional business materials.
• Knowledge of geography and ability to comprehend regulatory information is helpful.
• Customer oriented with ability to listen to and anticipate needs of the customer.
• Adaptable with ability to switch tasks based on shifting priorities.
• Effective verbal communication skills are essential to successfully completing tasks.
• Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
• Interpersonal skills with ability to work well with all levels of the organization.
• Good listening skills with ability to receive information completely and understand what is being said.
• Detail oriented with item-by-item focus, meticulous attention to detail with ability to proofread for accuracy.
• Ability to achieve high level of accuracy and strong commitment to ensure department standards, regulatory and contractual requirements are achieved on a consistent basis.