Distribution Coordinator - QIC (2nd Shift)

CooperVision; Town of Henrietta (NY); On-site; USD 33,000 - 36,000; Full time

Job summary

CooperVision in West Henrietta, NY seeks a Distribution Lead to oversee daily workflow in the Distribution Center. You will coordinate picking, packing, and carrier sorters, assign tasks, monitor attendance, and ensure safety and quality standards while driving continuous improvement. This on-site role requires strong leadership and problem-solving in a fast-paced environment.

2–5 years in manufacturing or warehousing with 1–2 years leading teams is preferred. High school diploma required.

Qualifications

• 2–5 years in manufacturing, warehouse, or operations.
• 1–2 years in lead or supervisory capacity.
• High school diploma or equivalent.
• Expert knowledge in an operational discipline typically gained through broad work experience.

Responsibilities

• Assign or reassign employees to tasks to meet production goals.
• Manage daily staffing and monitor attendance.
• Maintain and update training matrices; address skill gaps.
• Identify process improvements and lead CI initiatives.
• Communicate with other departments to improve efficiency.
• May assume Supervisor responsibilities in their absence.
• Work extended hours including mandatory overtime.

Skills

Team leadership

Operational workflows

Communication skills

Safety awareness

Problem solving

Computer systems

Education

High school diploma

Tools

WMS (warehouse management systems)

Job description

Job Description

At

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
• This position requires full-time onsite work (5 days per week) in West Henrietta, NY and is not eligible for relocation assistance.

Job Description

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
• This position requires full-time onsite work (5 days per week) in West Henrietta, NY and is not eligible for relocation assistance.

Job Summary:

Responsible for working in and monitoring/coordinating the work flow in functional Distribution Area. Demonstrated working knowledge in all areas such as Picking (carousel, automatic dispense machine (ADM), pick to light (PTL), voice picking, list picking via RF scanners), Packing (small order, multi tote, advanced shipment notice (ASN)), Problem resolve and Carrier Sorter. Must have general knowledge of Private Label, Inventory Control, and general process flow through out Distribution Center. Must be proficient in primary work area. Acts as a backup in the absence of Supervisor for day to day activities. Must be able to provide strong guidance, leadership, communication, problem solving and troubleshooting skills across various levels. Requires minimal supervision.

Responsibilities

• Demonstrates a clear understanding of departmental operations and effectively assigns or reassigns employees to tasks as needed.
• Manages daily staffing by monitoring employee attendance, absences, and work restrictions to ensure production goals are consistently achieved.
• Maintains and updates the department or shift training matrix; identifies skill gaps and initiates appropriate training plans.
• Addresses employee concerns and conflicts, escalating to the Supervisor when appropriate; documents relevant issues in the Supervisor Log as required.
• Identifies and recommend improvements in processes, safety, and quality; actively supports and leads change with a continuous improvement (CI) mindset.
• Communicates clearly and professionally, both verbally and in writing, with other departments to support operational efficiency.
• Represents management by promoting and modeling company values and supporting key initiatives; may assume Supervisor responsibilities in their absence or as needed.
• Works to achieve operational targets within job area which has some impact on the overall achievement of production-related results for the area, including significant expenditure implications.
• Makes recommendations for new procedures and adjustments to current processes to improve effectiveness of job area.
• Operational targets are generally achieved through leading other team members within the job area through delegation and review.
• As business needs dictate, works extended hours to complete daily department goals or tasks to include mandatory overtime.

Travel:

No travel required

Qualifications

Knowledge, Skills, and Abilities:

• Requires expert knowledge within a specific operational discipline typically gained through broad work experience and/or education.
• Demonstrated ability to lead, motivate, and coordinate a team in a fast-paced environment.
• Strong understanding of departmental workflows, production processes, and resource allocation.
• Experience handling employee relations issues, including conflict resolution and performance management.
• Ability to step into supervisory responsibilities and make sound decisions independently.
• Effective verbal and written communication skills across multiple levels of the organization.
• Ability to collaborate cross-functionally and maintain positive working relationships with internal partners.
• Commitment to safety, quality, and Company Values.
• Ability to use assigned computer systems

Work Environment:

• Noisy conditions > 75%
• Dusty conditions > 75%
• Hot or humid conditions - Exposure to extreme seasonal temperatures 50%-75%
• Wet conditions - None
• Exposure to chemicals or solvents – None

Experience:

• 2–5 years of experience in a manufacturing, warehouse, or operations environment, including at least 1–2 years in a lead or supervisory capacity.

Education:

• High school diploma or equivalent required.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $24.00 and $26.50 per hour and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.