Distribution Planner/Scheduler

Cleco; Pineville (LA); On-site; USD 70,000 - 95,000; Full time

Job summary

Cleco in Louisiana seeks a Distribution Operations Planner Scheduler with 5-7+ years of experience to plan and schedule maintenance and new work orders using SAP S/4HANA. You’ll coordinate with field teams and ensure timely completion of orders while monitoring outages and billing-related issues.

Join a team focused on safety, reliability, and customer service, contributing to a smarter, cleaner energy future for Louisiana and Cleco’s customers.

Qualifications

• Secondary/High School Diploma required.
• 5-7+ years of related experience in planning and scheduling.
• Strong knowledge of planning using SAP S/4HANA.
• Solid planning and project management skills.
• Willingness to learn new technologies on the job.
• Ability to communicate complex results to diverse audiences.
• Team-oriented with a customer-focused mindset.

Responsibilities

• Coordinate daily work assignments with operations managers/supervisors.
• Assist field personnel with follow up orders and data correction.
• Research outages to provide risk management details.
• Investigate meter-related orders to resolve billing issues.
• Monitor work orders to ensure timely completion.
• Ensure SAP Notifications are reviewed and converted to work orders when needed.
• Apply proper WBS to every order and TECO orders daily.
• Provide SAP/WM/MDT support to field personnel.
• Assist during emergencies and storms with order management.

Skills

SAP S/4HANA planning

Planning & scheduling

Project management

Communication

Teamwork

Customer focus

Education

Secondary/High School Diploma

Tools

SAP

Job description

At Cleco, we're not just powering lives—we're powering a cleaner, smarter future for Louisiana. With bold investments in innovative energy solutions, we’re transforming how we power our communities: smarter, cleaner, and more sustainable. This is a long-term commitment to our people and our communities because our future—and the future of generations to come—depends on it. If you're ready to make an impact where it matters most, join us at Cleco—where we're Energizing Your Tomorrow.

The Distribution Operations Planner Scheduler is an experienced professional with knowledge of Distribution Operations / Construction principles, practices, concepts, and theories as it relates to the installation, maintenance, repair and troubleshooting of all distribution line and substation equipment. Plans and schedules new business, maintenance, trouble shooting and inspection orders, utilizing SAP to effectively balance available personnel and operating reliability. Assists distribution operation personnel by daily scheduling customer related new business and maintenance orders, monitoring work order backlog & work history for equipment and preventive maintenance work statuses. Works with the GIS department to update SAP data associated with the GIS interface as needed to correct issues and problems as they arise. Responsible for the completion of assigned orders, processes or activities in accordance with distribution operations practices. Troubleshoots and corrects errors and incomplete work orders. Identify improvements to maintenance activities and procedures to provide quality service to Cleco’s external and internal customers.

Key Responsibilities

• Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, sense of belonging, customer service, and operational excellence.
• Coordinates with operations managers/supervisors to assign daily work to field personnel.
• Assist field personnel with follow up order creation, data gathering, and data correction.
• Research outages to provide risk management details when requested.
• Assist with researching meter related orders to resolve billing issues.
• Continuously monitors operations orders to make sure they are worked in a timely manner.
• Ensure SAP Notifications, with any attached documentation, are reviewed, and, when deemed necessary, converted to work orders.
• Ensures the proper WBS is applied to every order and orders TECO’d on a daily basis.
• Provide WM and Mobile Data Terminal (MDT) support to field personnel.
• Assist during emergencies and storm-related activities with order management and assignment to appropriate field personnel.

Qualifications

Required Education, Skills & Experience

• Secondary/High School Diploma
• 5-7+ years of related experience
• Strong knowledge of planning and scheduling maintenance activities utilizing SAP S/4HANA.
• Strong planning and project management skills
• Willingness and ability to learn new technologies on the job
• Demonstrated ability to communicate complex results to technical and non-technical audiences
• Proficient at functioning effectively within a team environment, present ideas and opinions in a respective and collegial manner
• Strong customer focus and employee experience mindset

Licenses and Certifications

Not Required

Key Competencies

BEHAVIORAL

• Building Organizational Talent*
• Building Partnerships
• Leading Teams
• Business Acumen
• Communication
• Courage
• Building Self-Insight
• Building Talent*
• Driving for Results
• Energizing the Organization
• Driving Execution
• Building Trusting Relationships
• Driving Innovation
• Planning and Organizing
• Safety
• Establishing Strategic Direction

TECHNICAL

• Analytical skills
• Compliance
• Equipment Utilization
• Distribution Operations
• Electric System Maintenance Quality
• Distribution Resource Management
• Distribution Risk Management

May perform other duties as assigned.