Distribution Operations Technician

Interface, Inc.; LaGrange (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

Interface, Inc. seeks a Distribution Operations Technician to ensure the accurate, safe, and efficient flow of products across multiple fulfillment channels.

You will manage receiving, inventory, replenishment, order fulfillment, returns, and shipping while preparing inventory for third‑party partners. The role requires a high school diploma or GED with preferred associates; Lean Six Sigma Green Belt is a plus.

Qualifications

• High school diploma or GED is required; associate/undergraduate degree preferred.
• Lean Six Sigma Green Belt certification preferred.
• Minimum of three years in warehouse/logistics/distribution operations preferred.

Responsibilities

• Receive, inspect, store, and ship products with inventory accuracy.
• Pick, pack, label, stage, and ship orders on time and accurately.
• Perform returns processing and support product reuse/circularity.
• Operate material handling equipment safely and maintain equipment.
• Assist cross-training and participate in root-cause problem solving.

Skills

Powered industrial truck

Shipping platforms (UPS/FedEx)

WMS

Barcode scanning

Inventory management

Labeling

Shipping documentation

Problem solving

Communication

Team collaboration

DOT qualification

Education

High school diploma or GED

Associate or undergraduate degree in business/logistics

Lean Six Sigma Green Belt preferred

Tools

DSI barcode scanning system

Warehouse management systems

Microsoft Office (Outlook)

AutoCAD (preferred)

Job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface carpet tile and LVT, nora rubber flooring, and FLOR premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability—without compromise.Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.Position summary:The Distribution Operations Technician enables sales and supports a world-class customer experience by ensuring the accurate, safe, and efficient flow of products and materials across multiple fulfillment channels. This position performs receiving, inventory management, replenishment, order fulfillment, returns processing, shipping, material movement, value-added services, and preparation of inventory for third-party fulfillment partners. This role operates within a cross-trained workforce model, providing flexible support across distribution functions to meet customer needs, business priorities, and operational requirements while maintaining safety, quality, inventory accuracy, and customer satisfaction.Educational requirements:High school diploma or GED requiredAssociate or undergraduate degree in business, supply chain management, logistics, operations, or a related field preferredLean Six Sigma Green Belt certification preferredMinimum of three years of experience in warehouse, logistics, fulfillment, manufacturing, or distribution operations preferredSkills and experience:Ability to obtain and maintain required powered industrial truck operator qualificationsProficiency with UPS and FedEx shipping platforms and familiarity with carrier compliance requirementsKnowledge of shipping carriers, methods, and geographic location data including city, state, and countryProficiency with warehouse management, barcode scanning, inventory, labeling, and shipping systems; experience with the DSI barcode scanning system strongly preferredDemonstrated ability to perform accurate product verification, labeling, inventory transactions, shipping documentation, and other required system transactionsBasic mechanical aptitude and ability to safely operate material processing equipment, including the XYZ cutterAbility to interpret order documentation, pick tickets, technical drawings, patterns, packaging specifications, product configuration requirements, and special instructionsStrong attention to detail, organizational skills, and commitment to quality and accuracyEffective oral, written, and interpersonal communication skillsDemonstrated problem solving and sound decision-making skillsProven ability to work efficiently in a fast-paced, deadline-driven environmentCapacity to work independently with minimal supervision, resolve routine issues within established guidelines, escalate complex issues appropriately, and collaborate effectively in a team environmentAbility to prioritize changing workloads and balance multiple operational demands while maintaining accuracy and service levelsGeneral computer proficiency, including accurate typing skillsProficiency in Microsoft Office, including OutlookWorking knowledge of AutoCAD preferredAbility to meet applicable licensing, DOT physical, and qualification requirements for assigned equipment and backup driving responsibilitiesEssential duties:Promote socially responsible sustainability and support the Interface mission, values, and cultureSupport the accurate and timely flow of products and materials across direct customer, internal, transfer, pickup, and third-party fulfillment channelsApply operational and technical knowledge across multiple functions to meet customer and business requirementsUse warehouse management systems, barcode scanners, shipping platforms, labeling software, and related technologies to complete accurate and timely transactionsReceive, inspect, verify, store, and ship products and materials while maintaining inventory accuracy through required transactions, inventory verification, replenishment, cycle counting, location control, and resolution of routine inventory discrepanciesPick, package, verify, label, stage, and ship orders accurately and on time while ensuring product quality and documentation requirements are metPerform customized packaging, kitting, cutting, labeling, and other value-added services as requiredPrepare inventory for third-party fulfillment partners, including labeling, packaging, pallet configuration, documentation, and system transactionsProcess returns and support product reuse, re-entry, and circularity processesInterpret order documentation, technical drawings, patterns, packaging specifications, and special instructionsSafely operate material handling, cutting, labeling, packaging, and distribution equipment to receive, store, move, stage, and ship products and materialsMaintain, calibrate, inspect, clean, troubleshoot, and perform approved operator-level maintenance on assigned equipment, including cutting equipment, lift trucks, and batteriesServe as a qualified backup driver when assigned and maintain applicable DOT, licensing, and qualification requirementsParticipate in cross-training and maintain required qualifications for assigned processes, systems, vehicles, and equipmentSupport the training and cross-training of team members after demonstrating proficiency in the applicable functionsParticipate in root cause problem solving, standard work development, and continuous improvement activitiesCollaborate with internal teams, carriers, vendors, and third-party fulfillment partners to support operational requirementsMaintain excellent housekeeping and comply with all safety, environmental, quality, ISO, SDS, and documented work requirementsPerform other duties as assignedPhysical demands:Walking and standing throughout the shiftRepetitive lifting of 35 to 40 pounds and occasional lifting of up to 70 poundsClimb ladders up to 7-8 ft.Ability to bend, reach, stoop, lift, carry, push, pull, and maneuver loaded cartsAbility to perform repetitive picking, packing, labeling, cutting, scanning, and material preparation activitiesAbility to safely enter and exit powered industrial equipment and work in an active warehouse environmentWork overtime as neededWork environment:- Non-climate controlled distribution environment #LI-AS1#LI-OnsiteLearn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.