Distribution Operations Supervisor

Walgreens; Waxahachie (TX); On-site; USD 65,000 - 114,000; Full time

Job summary

Walgreens is seeking a proactive leader to oversee daily operations in our distribution environment. You will coach IT Support Specialists, monitor workflows, and drive productivity, quality, and safety while addressing operational challenges. This role emphasizes team development and impact on business performance.

Ideal candidates will have leadership experience, strong problem-solving skills, and the ability to collaborate with cross-functional teams to sustain service levels and efficiency.

Qualifications

• Bachelor's degree or equivalent leadership experience in a team environment.
• Experience using Microsoft Office suite.

Responsibilities

• Supervise, coach, and develop IT Support Specialists to meet performance expectations.
• Monitor systems and workflows to minimize downtime and maintain service levels.
• Investigate operational issues and implement sustainable solutions.
• Partner with Maintenance and other support functions to resolve challenges.
• Analyze performance data and drive process improvements to cut waste.
• Ensure compliance with policies, safety standards and procedures.
• Manage staffing plans and workload priorities to support business needs.

Skills

Leadership

MS Office

Strategic problem-solving

Team collaboration

Education

Bachelor's degree

High School/GED with leadership experience

Armed Forces experience (leadership)

Tools

SPC tracking

AS/400

Sort View

ISS

Job description

Job Summary

Join a fast-paced distribution environment where your leadership directly impacts operational success,team engagement, and customer service. In this hands-on role, you will oversee daily operations, develop team members, and drive productivity, quality, and safety results. If you enjoy leading teams, solving operational challenges, and making a meaningful impact on business performance, this is an excellent opportunity to grow your leadership career.

Job Responsibilities

• Supervise, coach, and develop IT Support Specialists to ensure they consistently meet performance expectations and successfully fulfill the responsibilities of their roles.
• Monitor systems and operational workflows to minimize downtime and maintain service levels.
• Investigate operational issues, identify root causes, and implement sustainable solutions.
• Partner with Maintenance and other support functions to resolve operational challenges.
• Analyze performance metrics and recommend process improvements to increase efficiency and reduce waste.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Manage staffing plans, labor allocation, and workload priorities to support business needs.

Key Responsibilities

• Lead day-to-day operations within the Computer Room (CR), ensuring productivity, safety, quality, and customer service expectations are met.
• Monitor operational performance through reporting tools and system metrics, taking timely action to address gaps and improve results.
• Investigate operational disruptions and equipment-related issues, coordinating with internal support teams and vendors when necessary to restore operations.
• Identify trends and recurring issues, document findings, and implement corrective actions to prevent future occurrences.
• Provide direction, coaching, and accountability to team members while fostering a culture of engagement, ownership, and continuous improvement.
• Conduct audits, follow-up activities, and performance reviews to ensure operational standards and expectations are consistently achieved.
• Support workforce planning activities including cross-training initiatives.
• Partner cross-functionally to drive operational excellence and successfully execute business objectives.
• Ensure compliance with company policies, regulatory requirements, and safety standards while promoting a safe work environment.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor's degree and at least 1 year experience in collaborating/leading team projects OR High School/GED and at least 4 years' experience in collaborating/leading team projects OR High School/GED and United States Armed Forces or equivalent experience demonstrating leadership skills.
• At least 1 year of experience assisting management with the assignment of work and responsibilities to coworkers, and/or other managerial tasks (e.g. monitoring work, taking attendance, etc.).
• Experience using Microsoft Office suite.
• Willing to work any shift.
• Experience in identifying operational issues, recommending, and implementing strategies to resolve problems.
• Experience building and maintaining relationships within a team.

Preferred Qualifications

• Bachelor's degree at least 1 year experience working in a distribution center/production environment.
• Experience in indirect management of team members, including coaching, mentoring, assisting in the development, training and assignment of work/projects to other team members.
• Intermediate to Advanced Experience using Microsoft Office suite.
• Experience working with SPC tracking, AS400, Sort View, or ISS.
• Experience in distribution, warehousing, or logistics.
• Experience analyzing operational reports.
• Experience in LEAN manufacturing or logistics environment.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

Salary Range: $65000 - $$113,750.00 / Salaried