Distribution Operations Analyst

Wahoo Fitness; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Wahoo Fitness seeks a US Third-Party Logistics (3PL) Analyst to optimize the US distribution network, ensure accuracy, and drive service excellence in the supply chain. You will work with 3PL warehouse teams to maintain SLAs, improve inventory data, and resolve transportation and fulfillment challenges.

You will collaborate with Sales and Customer Experience to troubleshoot issues, track shipments, and analyze freight costs to identify savings.

Qualifications

• Bachelor's degree in supply chain management, Business Administration, Logistics, or a related field.
• 3+ years of experience in logistics, distribution, or supply chain program management.
• Proven ability to build and manage relationships with stakeholders, contractors, and suppliers.
• Strong analytical skills, with expertise in data analysis and reporting tools.
• Excellent organizational and time-management skills.
• Strong problem-solving and decision-making abilities.
• Exceptional written and verbal communication skills.
• Ability to adapt in a fast-paced, dynamic business environment.

Responsibilities

• Provide monthly forecasts and weekly inbound shipment data to 3PL warehouses.
• Monitor and optimize on-time shipping performance and order fulfillment rates at 3PL locations.
• Ensure inventory accuracy, investigating and resolving discrepancies with 3PL partners.
• Oversee quality control, assurance, and order accuracy in collaboration with 3PL teams.
• Track and report weekly shipment volumes (orders/units/revenue) from 3PL warehouses.
• Analyze and manage market delivery freight costs, identifying cost-saving opportunities.
• Lead cost-reduction initiatives within the 3PL warehouse network.
• Conduct weekly 3PL meetings to align business goals and operational priorities.
• Develop, document, and maintain standardized operating procedures for the team.
• Provide exceptional support to internal stakeholders, including Sales, Sales Operations, and Customer Service/Warranty teams.
• Conduct ad-hoc freight and fulfillment analyses for business insights.
• Ensure accurate data synchronization between Wahoo’s systems and 3PL platforms.
• Validate invoices to ensure accurate billing from 3PL partners.

Skills

Stakeholder relationships

Data analysis

Reporting tools

Time management

Problem solving

Written and verbal communication

Adaptability

Education

Bachelor's degree in supply chain management, Business Administration, Logistics, or related field

Job description

At Wahoo, our employees call themselves Wahooligans. To be a Wahooligan means to be driven by the purpose of building the better athlete in all of us. It means to be inspired by the vision of being THE global leader in smart fitness and training. It means operating by a core set of values that include having fun, challenging the status quo, supporting each other, taking ownership of your work, delivering results and always doing the right thing!

Wahooligans have been completely transforming the way endurance athletes train since we launched the first smart trainer for cyclists in 2013, the KICKR. We did not stop innovating there though. In 2016, we launched the first app enabled GPS bike computer, the ELEMNT. Further building from there, in 2018, we launch the first indoor grade simulator, the CLIMB. In 2019, we launched the KICKR Bike, arguably the most innovative bike simulator on the planet. Then in 2020, we broke into the multisport endurance space with the first GPS watch, the RIVAL, with touchless transitions. Most recently we launched the KICKR RUN, the world’s leading edge indoor running simulator with ground-breaking patented and exclusive Run Free Technology. We do not plan to stop there, and we need the absolute best people to join us on our journey as we continue to transform the personal training eco-system and experience. As a company that is constantly innovating, we need to hire great people who are looking for a challenge, with a desire to push beyond their comfort zone and truly tap into their full potential. After all, as Wahooligans, we find comfort in discomfort. If you are up for that kind of challenge, and to further build the better you, we invite you to keep reading.

For a company like Wahoo, it may seem obvious, but we want to be super clear about our commitment to being an equal opportunity employer that welcomes everyone. It is our desire to build and maintain a workforce that is as diverse as the athletes we serve! We are looking for creative, self-starters, who think differently. We want to be sure we have the best people, in the right jobs, doing great work in an engaging, fun, welcoming and challenging environment!

About the Role

We are looking for a US Third-Party Logistics (3PL) Analyst to play a crucial role in Wahoo’s Operations team. This role will focus on optimizing our US distribution network, ensuring efficiency, accuracy, and service excellence in our supply chain. Working closely with our 3PL warehouse teams, you will drive adherence to service level agreements (SLAs), maintain inventory accuracy, and enhance overall operational effectiveness. Additionally, you will collaborate with Sales and Customer Experience teams to troubleshoot and resolve transportation and fulfillment challenges.

What You’ll Do

• Provide monthly forecasts and weekly inbound shipment data to 3PL warehouses.
• Monitor and optimize on-time shipping performance and order fulfillment rates at 3PL locations.
• Ensure inventory accuracy, investigating and resolving discrepancies with 3PL partners.
• Oversee quality control, assurance, and order accuracy in collaboration with 3PL teams.
• Track and report weekly shipment volumes (orders/units/revenue) from 3PL warehouses.
• Analyze and manage market delivery freight costs, identifying cost-saving opportunities.
• Lead cost-reduction initiatives within the 3PL warehouse network.
• Conduct weekly 3PL meetings to align business goals and operational priorities.
• Develop, document, and maintain standardized operating procedures for the team.
• Provide exceptional support to internal stakeholders, including Sales, Sales Operations, and Customer Service/Warranty teams.
• Conduct ad-hoc freight and fulfillment analyses for business insights.
• Ensure accurate data synchronization between Wahoo’s systems and 3PL platforms.
• Validate invoices to ensure accurate billing from 3PL partners.

What We’re Looking For

• Bachelor’s degree in supply chain management, Business Administration, Logistics, or a related field.
• 3+ years of experience in logistics, distribution, or supply chain program management.
• Proven ability to build and manage relationships with stakeholders, contractors, and suppliers.
• Strong analytical skills, with expertise in data analysis and reporting tools.
• Excellent organizational and time-management skills.
• Strong problem-solving and decision-making abilities.
• Exceptional written and verbal communication skills.
• Ability to adapt in a fast-paced, dynamic business environment.

If you are passionate about logistics and operations and want to be part of an innovative, high-performance team, we’d love to hear from you!