Distribution Driver & Packer

Metropolitan Area Neighborhood Nutrition Alliance; False Pass (AK); Hybrid; USD 25,000 - 36,000; Full time

Job summary

MANNA, a Philadelphia-based nonprofit delivering medically tailored meals, is seeking a Distribution Driver & Packer. You will pack meals, load delivery trucks, and ensure on-time, accurate distribution across the Greater Philadelphia region and Southern New Jersey.

Responsibilities include safe vehicle operation, adherence to food safety and HIPAA guidelines, proper labeling, and professional client interactions.

Qualifications

• Valid driver’s license required.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Good time management and ability to meet delivery deadlines.
• Demonstrated problem-solving and decision-making abilities.
• Ability to work independently while staying responsive to team communication.

Responsibilities

• Pack meals accurately according to daily menus, dietary modifications, and client selections.
• Prepare shipping boxes and ensure accurate labeling with the shipping team.
• Stage and load delivery trucks, verify counts against manifests.
• Safely operate MANNA vehicles and deliver meals on schedule.
• Use routing software to navigate routes and maintain delivery records.
• Maintain vehicle cleanliness and document logs; report maintenance needs.

Skills

Driver's license

Communication

Customer service

Time management

Problem-solving

Independence

Education

High school diploma

Job description

Job Description

POSITION: Distribution Driver & Packer

REPORTS TO: Distribution Manager

POSITION TYPE: Full-Time, Hourly

ABOUT MANNA

MANNA is a nonprofit organization in Philadelphia providing nutrition services to improve health for people with serious illnesses who need nourishment to heal. By providing medically tailored meals and nutrition education, we empower people to improve their health and quality of life.

SUMMARY: The Distribution Driver & Packer supports both meal packing and delivery operations to ensure clients receive medically tailored meals safely, accurately, and on time. This role is responsible for packing and staging meals according to MANNA’s dietary cycle menus and client selections, assisting with loading delivery vehicles, and completing deliveries across the Greater Philadelphia region and Southern New Jersey. The position also ensures compliance with food safety standards, HIPAA requirements, and vehicle maintenance protocols.

SUPERVISORY RESPONSIBILITIES: None.

ESSENTIAL FUNCTIONS:

• Meals Packing & Staging
  
  
  
  • Accurately pack client meals according to daily menu cycles, dietary modifications, and individual client selections
  
  
  • Prepare shipping boxes and ensure accurate labeling in coordination with the shipping team
  
  
  • Stage and load delivery trucks with appropriate meals for assigned routes; verify counts against delivery manifests
  
  
  
  


• Delivery Operations
  
  
  
  • Safely operate MANNA vehicles to drive assigned delivery routes and distribute meals according to prescribed dietary modifications and client choice in an accurate and timely manner
  
  
  • Utilize routing software on a MANNA-issued smartphone to navigate routes, contact clients, and maintain delivery records
  
  
  • Adapt routes as needed to accommodate traffic, weather, or special delivery considerations
  
  
  • Communicate proactively with the Transportation or Operations team regarding delays, incidents, or route challenges
  
  
  • Adhere to all applicable PA and NJ traffic laws and safe driving practices
  
  
  • Verify delivery accuracy and ensure all meals are distributed to the correct recipients
  
  
  • Follow all food safety protocols, including proper handling, storage, and monitoring of refrigeration temperatures
  
  
  • Maintain strict adherence to HIPAA guidelines to protect client confidentiality
  
  
  
  


• Client Interaction & Service
  
  
  
  • Provide professional, courteous, and empathetic service to clients during all interactions
  
  
  • Serve as a positive ambassador for MANNA, reinforcing trust and reliability
  
  
  • Use sound judgment and problem-solving skills to address delivery issues or client concerns in real time
  
  
  • Observe and report relevant client needs or concerns to the appropriate supervisor
  
  
  
  


• Vehicle & Facility Support
  
  
  
  • Maintain cleanliness and organization of delivery vehicles, including cab and refrigeration units
  
  
  • Complete vehicle logs twice daily, including mileage and temperature checks
  
  
  • Report vehicle or refrigeration maintenance needs promptly
  
  
  • Conduct inventory checks and assist with organization of refrigerators and freezers
  
  
  • Participate in departmental meetings and support general distribution operations as needed
  
  
  
  


• Other duties as needed or assigned.

REQUIRED SKILLS AND ABILITIES:

• Valid driver’s license with a clean driving record


• Strong verbal and written communication skills


• Excellent interpersonal and customer service skills


• Strong time management skills with the ability to meet delivery deadlines


• Demonstrated problem-solving and decision-making abilities


• Ability to work independently while remaining responsive to team communication

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.


• Previous delivery, transportation, or customer service experience preferred

WORKING CONDITIONS

• Hybrid position providing support across facility distribution operations and field-based delivery services


• Ability to drive for extended periods (6-10 hours per shift)


• Ability to read and interpret information on paper and digital devices (including smartphones)


• Ability to lift and carry up to 50 pounds on a regular basis


• Ability to climb stairs and walk to and from client residences


• Work performed in varying weather conditions

ADDITIONAL REQUIREMENTS:

All offers of employment with MANNA are contingent upon the successful completion of a standard credentia