Distribution Center Floor Supervisor

PISTOLA Denim; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Pistola Denim, a Los Angeles-based luxury streetwear brand, is seeking a Floor Supervisor to oversee a distribution center serving 12+ associates and both e-commerce and wholesale operations. You’ll supervise, coach, and coordinate daily tasks, ensuring orders are picked, packed, and shipped on time while maintaining quality and safety standards.

You will work with Shopify, WMS, and ERP systems, monitor performance, and drive process improvements to meet SLAs and monthly shipping targets in a

Qualifications

• High school diploma required; college degree preferred or equivalent fulfilment experience.
• Ability to work in a fast-paced, high-volume environment.
• Strong communication and leadership skills.
• Minimum of 3–5 years of experience in fulfillment or operations supervisory role.
• Previous supervisory or team leadership experience.
• Knowledge of order fulfillment software, WMS, and e-commerce procedures.
• Proficiency in MS Office (Excel, Word, Outlook).
• Strong problem-solving and technical skills; timely task completion.
• Ability to work overtime during peak shipping periods.

Responsibilities

• Supervise development and performance of 12+ fulfillment center associates.
• Oversee daily e-commerce and wholesale floor and DC operations.
• Process and verify wholesale orders for accuracy.
• Manage and monitor customer orders through the Shopify platform.
• Track orders and resolve fulfillment issues through Shopify.
• Train and coach new and existing employees.
• Coordinate with DC staff to meet monthly shipping targets.
• Ensure customer orders are processed within SLAs.
• Familiarity with WMS, ERP, and Shopify systems.
• Monitor attendance, schedules and productivity; provide coaching.
• Comply with company policies including safety and housekeeping.
• Keep upper management informed of problems affecting department performance.
• Conduct monthly safety meetings with department personnel.

Skills

Leadership

Communication

WMS familiarity

Shopify

Excel

Problem solving

Education

High school diploma

College degree preferred

Tools

Shopify

Microsoft Excel

Job description

Founded in 2013 by Grace Na, Pistola is a Los Angeles-based brand built on luxury-level construction and a street-smart, utilitarian sensibility. As part of KNG (Pistola and Daze), we create premium, functional pieces designed to work as hard as the women who wear them. Our identity is rooted in a decade of evolution, consistently prioritizing quality and ease in every silhouette.

Position Overview:

The Floor supervisor is responsible for overseeing daily activities operations of a distribution center within multi-brands. This includes but is not limited to ensuring customer orders picked, packed, assigning daily work, addressing performance issues, establishing standards and procedures and resolving problems.

What You’ll Do:

• Supervise development and performance of 12+ fulfillment center associates, including daily operational procedures.
• Supervise daily e-commerce and wholesale floor and DC operations, including picking and packing customers’ orders.
• Process and verify wholesale orders for accuracy
• Manage and monitor customer orders through the Shopify platform
• Track orders and resolve fulfillment issues though Shopify
• Train and coach new and existing employees
• Coordinate closely with DC staff to ensure that monthly shipping target is achieved.
• Ensure customer orders are processed accurately and within service level agreements (SLAs)
• Familiarity with WMS, ERP, and ecommerce Shopify systems.
• Monitor attendance, schedules and employee productivity and provide on-hand coaching
• Comply with all company policies and procedures, including safety and maintaining good housekeeping.
• Keep upper management informed of problems or situations that may affect the performance of your department.
• Conduct monthly safety meetings with department personnel.

Who You Are:

• High school diploma or equivalent required (college degree preferred or equivalent Fulfilment experience).
• Ability to work in a fast-paced, high-volume environment.
• Strong communication and leadership skills.
• Minimum of 3-5 years of experience in fulfillment or operations supervisory role.
• Previous supervisory or team leadership experience
• Knowledge of Order fulfillment software, warehouse management systems (WMS), and Ecommerce procedures.
• Proficiency in Microsoft Excel (including Pivot Tables), Word, Outlook, and other MS Office applications.
• Strong practical problem-solving and technical skills.Ability to follow through on tasks, assignments, and job duties in a timely manner.
• Ability to work overtime during peak shipping periods.