Distribution Center Supervisor

United Pipe; Ipswich (MA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

Short-term disability and life保险

401(k) with employer matching up to 4%

Safety and wellness incentive bonuses

Paid vacation and sick time on an accr

Paid holiday time

Employee Assistance Program

Job summary

United Pipe & Steel in Ipswich, MA, is seeking a hands-on Warehouse Supervisor to back up the DC Manager. You will lead daily operations, focus on safety, quality, and inventory control, and mentor the warehouse team to meet KPIs while delivering excellent customer service.

You will coordinate with Sales, ensure accurate cycle counts, manage inbound/outbound flows, and maintain DOT compliance. This role requires 3+ years in warehouse leadership, with ERP/MRP experience and proficiency in Excel.

Qualifications

• 3+ years’ experience managing warehouse associates, specifically experience working in a distribution warehouse environment or with flatbed trucks.
• Proficient in use of Microsoft Office Suite, experience with Excel
• Computer experience utilizing ERP/MRP systems including inventory systems
• Previous sit-down forklift experience/forklift trainer experience is a big plus.
• Must be able to stand/walk for up to 8-10 hours daily.
• Knowledge of distribution center processes, practices, and tools.
• Strong organizational and time management skills, and ability to prioritize.
• Excellent communication and people skills, collaborating with multicultural staff and other departments.
• Strong critical thinking skills and analytical abilities.

Responsibilities

• Supervise daily operations in a fast-paced and continuously changing distribution warehouse environment.
• Ensure the warehouse operates at peak efficiency, with safety being the primary goal, by supporting a safe work environment by following safety rules and regulations and reporting all safety hazards.
• Develop the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with California legal regulations.
• Perform daily equipment, safety, and building inspections, and oversees general maintenance as needed. Makes recommendations for improvements to procedures or equipment.
• Promote a positive team environment and increase employee engagement by leading by example while motivating and mentoring others.
• Collaborateswith the Manager to ensure coordination of warehouse activities. Interfaces andconnectswith the Sales team and customers regarding service.
• Resolve and troubleshoot escalated customer service issues.
• Quality check of all outbound shipments.
• Demonstrate a strong work ethic while maintaining a sense of urgency to complete tasks and accomplish goals set by leadership.
• Be able to communicate effectively with fellow employees with courtesy and respect.
• Manages and maintains good human resources practices and adherence to corporate and department policies and procedures.
• Monitor inbound warehouse inventory and the flow of products to the processors.
• Oversee trafficking, customer callouts, and delivery logs.
• Monitor the loading and unloading of all materials, reporting defective or damaged items.
• Ensure DC is maintained in accordance with the strategic inventory management plan.
• Execute Cycle Count program and annual physical inventory.
• Coordinate in/outbound shipments and oversee the loading of outgoing shipments while minimizing or preventing all inventory discrepancies.
• Ensure equipment is maintained to DOT and Driver satisfaction.
• Check the safety and configuration of all loads before they leave the facility to ensure DOT compliance.
• Ability to handle changing priorities and use good judgment in stressful situations.

Skills

People management

Operations leadership

Excel

ERP/MRP systems

Forklift experience

Communication

Problem solving

Safety compliance

Tools

Microsoft Office

ERP/MRP systems

Job description

United Pipe & Steel operates in a fast‑moving distribution environment where safety, reliability, and teamwork matter every day. We work closely with our customers, suppliers, and employees to keep wholesale distribution moving efficiently across the country.

We are a leading master distributor of standard pipe products in the United States, and we continue to grow. In an environment shaped by market volatility and shifting supply conditions, the role of master distributors has become increasingly important. Our success depends on the people who work here, with each role contributing to reliable inventory flow, operational consistency, and the systems that support essential infrastructure nationwide.

Location: 83 Turnpike Road

Job Id: IPS-09.11.26-BF

# of Openings: 1

About United Pipe & Steel

United Pipe & Steel is a leading distributor of pipe and tube products serving customers nationwide. As part of the Reliance, Inc. family of companies, we combine the strength and stability of an industry leader with the teamwork, responsiveness, and customer focus of a local operation. We are committed to providing exceptional service, investing in our employees, and creating a safe, collaborative workplace where people can build rewarding careers.

The Opportunity

The Supervisor will be the primary backup to the DC Manager, responsible for the day-to-day operations, with a focus on safety, quality, inventory control, and efficiency. The ideal candidate will meet or exceed all KPIs, lead and develop the warehouse team and provide impeccable customer service to our customers. The DC Manager andSupervisorwill collaborate to ensure all warehouse and administrative assignments are covered in an efficient manner. TheSupervisordirectly reports to the DC Manager and has decision-making authority as delegated by the DC Manager.

What You'll Do

• Supervise daily operations in a fast-paced and continuously changing distribution warehouse environment.
• Ensure the warehouse operates at peak efficiency, with safety being the primary goal, by supporting a safe work environment by following safety rules and regulations and reporting all safety hazards.
• Develop the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with California legal regulations.
• Perform daily equipment, safety, and building inspections, and oversees general maintenance as needed. Makes recommendations for improvements to procedures or equipment.
• Promote a positive team environment and increase employee engagement by leading by example while motivating and mentoring others.
• Collaborateswith the Manager to ensure coordination of warehouse activities. Interfaces andconnectswith the Sales team and customers regarding service.
• Resolve and troubleshoot escalated customer service issues.
• Quality check of all outbound shipments.
• Demonstrate a strong work ethic while maintaining a sense of urgency to complete tasks and accomplish goals set by leadership.
• Be able to communicate effectively with fellow employees with courtesy and respect.
• Manages and maintains good human resources practices and adherence to corporate and department policies and procedures.
• Monitor inbound warehouse inventory and the flow of products to the processors.
• Oversee trafficking, customer callouts, and delivery logs.
• Monitor the loading and unloading of all materials, reporting defective or damaged items.
• Ensure DC is maintained in accordance with the strategic inventory management plan.
• Execute Cycle Count program and annual physical inventory.
• Coordinate in/outbound shipments and oversee the loading of outgoing shipments while minimizing or preventing all inventory discrepancies.
• Ensure equipment is maintained to DOT and Driver satisfaction.
• Check the safety and configuration of all loads before they leave the facility to ensure DOT compliance.
• Ability to handle changing priorities and use good judgment in stressful situations.

Physical Requirements

• This position requires considerable physical activity, including standing for prolonged periods, reaching, bending repeatedly, lifting, pushing, and pulling safely up to 50 pounds.
• Be willing to work in all weather conditions.
• Must wear Personal Protective Equipment (PPE) which is required in designated areas.
• Requires lifting to 50 lbs.
• Occasional exposure to re-tarping activities in supervisory or support

What We're Looking For

• 3+ years’ experience managing warehouse associates, specifically experience working in a distribution warehouse environment or withflatbed trucks.
• Proficient in use of Microsoft Office Suite, experience with Excel
• Computer experience utilizing ERP/MRP systems including inventory systems
• Previous sit-down forklift experience/forklift trainer experience is a big plus.
• Must be able to stand/walk for up to 8-10 hours daily.
• Knowledge of distribution center processes, practices, and tools.
• Strong organizational and time management skills, and ability to prioritize.
• Excellent communication and people skills, collaborating with multicultural staff and other departments.
• Strong critical thinking skills and analytical abilities.

Compensation

Salary $75k - $85k/ year

What We Offer

• Affordable and comprehensive medical insurance
• Dental and vision coverage
• Short-term disability and life insurance
• 401(k) with employer matching contributions up to 4%
• Safety and wellness incentive bonuses
• Paid vacation and sick time on an accrual basis; up to three weeks per year
• Paid holiday time
• Employee Assistance Program

Equal Opportunity Employer

United Pipe & Steel is an equal opportunity employer committed to providing an inclusive workplace for all employees.

United Pipe & Steel offers benefits designed to support long‑term stability, personal well‑being, and work‑life balance for employees and their families.

• Affordable and comprehensive medical insurance
• Vision, Dental, Short-term Disability, and Life insurance included
• 401K plan with employer matching contributions
• Paid vacation, sick, and holiday time
• Employee Assistance program

These benefits reflect our commitment to creating a dependable work environment where employees can plan ahead, maintain balance, and focus on doing their jobs well.

Welcoming to Everyone

United Pipe & Steel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. EQUAL EMPLOYMENT OPPORTUNITY IS THE LAW – click here for additional information.