Distribution Center Specialist

Paycom - ATS; Mission Viejo (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Total Vision LLC is hiring for a TV Support Center position in Mission Viejo, CA. The role focuses on daily DC operations, replenishing frames, and processing patient orders for lab shipment. Attention to data accuracy and timely task completion is essential.

Ideal candidates have a high school diploma and DC or optical experience; familiarity with Excel/Outlook helps. The job is full-time, on-site, with room for growth and stable employment in a fast-paced environment.

Qualifications

• High school diploma, GED or equivalent required.
• Experience in distribution center or optical environment preferred.
• Strong data entry and basic MS Office skills.
• Ability to manage priorities in a fast-paced environment.

Responsibilities

• Executes day-to-day operations for Total Vision’s Distribution Center.
• Replenishes frames for Total Vision’s 50+ optometry locations.
• Pulls daily patient orders for packaging and shipment to the lab.
• Pull stock orders weekly to replenish practices that have sold frames as store enclosed.
• Manages communication with the Total Vision locations through a Zen Desk ticketing system.
• Support special order frame process.
• Support restocking of frames and identify reorder needs.
• Enter vendor receipts into practice management system for accurate reporting and reconciliation.
• Works in partnership with lab and frame vendor(s) to deliver improved turn times and improve patient satisfaction.
• Work with DC Manager with PO process to better track and manage invoices and payment of statements from accounts payable.
• Process vendor returns and defective exchange frames monthly.
• Improve inventory processes by utilizing Total Vision’s shared Practice Management System and DC module through reporting, audits, and communication with Practice Managers and Inventory Specialists.
• All other duties as assigned.

Skills

Data entry

Communication skills

Multi-tasking

MS Office

Tech savviness

Team player

Growth mindset

Education

High school diploma

GED

Tools

Excel

Word

Outlook

Job description

Job Details: Job Location: TV Support Center - MISSION VIEJO, CA 92691, Position Type: Full Time- Hourly, Education Level: High School, Salary Range: $16.50 - $18.00 Hourly, Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment.

Duties/Responsibilities

• Executes day-to-day operations for Total Vision’s Distribution Center.
• Replenishes frames for Total Vision’s 50+ optometry locations.
• Pulls daily patient orders for packaging and shipment to the lab.
• Pull stock orders weekly to replenish practices that have sold frames as store enclosed.
• Manages communication with the Total Vision locations through a Zen Desk ticketing system.
• Support special order frame process.
• Support restocking of frames and identify reorder needs.
• Enter vendor receipts into practice management system for accurate reporting and reconciliation.
• Works in partnership with lab and frame vendor(s) to deliver improved turn times and improve patient satisfaction.
• Work with DC Manager with PO process to better track and manage invoices and payment of statements from accounts payable.
• Process vendor returns and defective exchange frames monthly.
• Improve inventory processes by utilizing Total Vision’s shared Practice Management System and DC module through reporting, audits, and communication with Practice Managers and Inventory Specialists.
• All other duties as assigned.

Qualifications: Required Skills/Abilities

• Strong data entry skills, including 10-key.
• Strong communication skills (oral and written) with the proven ability to manage priorities in a fast-paced environment.
• Ability to multi-task, set priorities and ensure that commitments/deadlines are met.
• Basic knowledge of Microsoft products including: Excel, Word, and Outlook.
• Is technology savvy and appreciates finding new ways to make processes easier.
• Brings his/her best self to work everyday and can contribute positively to a team environment.
• Desires a long-term growth opportunity.

Education/Experience

• High school diploma, GED or equivalent.
• Distribution Center experience or optical experience preferred.

Requirements

• Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Hand dexterity and eye and hand coordination is critical.
• Lifting. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Use of one or both arms and wrists to lift parts, fixtures, and tools on a frequent basis.
• Sitting. Must be able to sit for long periods of time.
• Standing. Particularly for sustained periods of time.
• Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately or quickly.
• Travel as needed between practices.
• Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of structures. Must be able to read a computer screen for long periods of time.
• Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one workstation to another.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.