Distribution Center Senior Manager

Carroll's, LLC d/b/a NTW; Chicago (IL); On-site; USD 116,000 - 122,000; Full time

Benefits offered by this job

401(k) and Roth with company match. Im

Company paid short term disability and

Discounted tire purchasing

Employee assistance program

Generous paid vacation and paid time

Job summary

Carroll's, LLC d/b/a NTW is seeking a Distribution Center Senior Manager to oversee daily operations, cost control, and performance at a local distribution site. The role requires relocation flexibility and leadership across teams to strengthen service levels.

The position emphasizes site financial management, process improvement, and collaboration with sales teams to deliver timely products while upholding safety standards.

Qualifications

• A 4-year degree or equivalent experience in logistics or supply chain.

Responsibilities

• Manage labor, delivery, and other variable costs within the Distribution Center.
• Drive team accountability and performance per company policies.
• Lead safety initiatives to ensure safe and on-time delivery of products and meet safety metrics.
• Collaborate with Wholesale and Franchise sales teams to meet service level agreements and improve customer service.

Skills

Leadership

Time management

Lean

Experience in distribution/warehouse

Communication

Bilingual Spanish/English

Education

Bachelor's degree in Logistics, Supply Chain Operations, Business or related disciplines

Tools

MS Office

ERP systems

Routing Software

Job description

Base Salary $116,000 - $122,000 plus annual incentive bonus

Company Overview

For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.

With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.
• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Description

The Distribution Center Senior Manager – Local Distribution Center Manager is responsible for day-to-day operational excellence of the site, ensuring consistent application of standard operating procedures & policies and Key Performance Indicators are achieved. This role is responsible for site financials including P&L management and will lead and manage all employment related activity for site team members.

Initially this role will provide short-term site leadership to vacant or underperforming distribution centers as needed before being placed long-term at a facility. Ability to relocate is required. This role must be flexible and adaptable as the Distribution business model continues to evolve.

Responsibilities

• Manage labor, delivery, and other variable costs within the Distribution Center to align with annual business plans.
• Drive team member accountability and performance ensuring company policies are administered appropriately.
• Drive company safety initiatives to ensure safe and on time delivery of products to customers inclusive of specific safety performance requirements (TRIR-Total Reportable Incidence Rate) and Preventable Accident rates)
• Collaborate with Wholesale and Franchise sales teams to meet established service level agreements and identify opportunities for improved customer service

Additional Responsibilities

• Drive initiatives that foster an Employer of Choice environment and employee experience
• Collaborate with cross-functional teams to achieve operational goals for site
• Ensure compliance with the company and regulatory training to ensure that staff is equipped to perform assigned duties.
• Partners with Human Resources to lead the execution of employment cycle activities for team members within site, including hiring, training, performance management and succession.
• Observe operations with a critical eye, bringing forth ideas for continuous improvement updates or redesigns of Standard Operating Procedures to improve efficiency, cost, or customer satisfaction.
• Lead implementation of building initiatives related to technology, cost containment, inventory management, safety, training, engagement, etc. Ensure successful adoption of new behaviors and skills needed for new expectations.
• Ensure appropriate staffing levels and allocation to meet operational and financial goals while maintaining a standard of excellence in customer service.
• Other duties as assigned.

Qualifications

• A 4-year degree in Logistics, Supply Chain Operations, Business or other related disciplines is preferred or equivalent experience in warehouse distribution or transportation environment.
• Demonstrated management experience including leadership and motivational ability, time management and organizational skills, training, coaching and counseling preferred
• Proficient in computer programs including Microsoft Office, Word, PowerPoint, Excel, Outlook, etc.
• Ability to work well under pressure (prioritize, manage time, maintain composure.)
• Knowledge of Lean methodology and proven success driving change in a dynamic environment
• Minimum of five (5) years relevant experience
• Safety 1st Mentality
• Strong verbal and written communication skills.
• Must be able to repetitively lift up to 50 pounds while bending and twisting
• Ability to work a flexible schedule including nights holidays and weekends, as needed.
• 24/7 access to cell phone, email and security system in case of an emergency
• ERP system and Routing Software experience is a plus.
• High level of professional integrity
• Bilingual in Spanish /English is a plus
• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Company paid short term disability and employer subsidized long term disability
• Discounted tire purchasing
• Employee assistance program
• Generous paid vacation and paid time off