Distribution Center Operations Trainer - Mon-Fri - 8a - 4:30p

Christiana Care Health Services, Inc.; United States; On-site; USD 28,000 - 42,000; Full time

Job summary

ChristianaCare's Distribution Center Operations Trainer role focuses on delivering hands-on training across inbound and outbound warehouse activities, ensuring safety and compliance. The trainer guides onboarding, cross-training, and ongoing education, partnering with operations leadership to raise productivity and reduce errors.

The role supports flexible scheduling across shifts, maintains training records, and helps implement SOPs and competency checks to promote a culture of safety and

Qualifications

• High School Diploma or GED.
• Minimum of five years in warehouse, distribution, logistics, or supply chain operations.
• Strong knowledge of warehouse processes, inventory control, receiving, shipping, and material handling equipment.
• Experience using Microsoft Office applications, including Excel, Word, Outlook, and Teams.
• Ability to become certified as a Powered Industrial Truck (PIT) Operator and Trainer.

Responsibilities

• Deliver hands-on training for inbound and outbound operations and safety procedures.
• Develop, update, and maintain SOPs, training manuals, work instructions, and competency checklists.
• Onboard and cross-train new staff; conduct refresher training as needed.
• Provide real-time coaching and track trainee progress and competency.
• Collaborate with operations leadership to improve efficiency, quality, and safety.

Skills

Training delivery

Onboarding

Cross-training

Safety procedures

SOPs

Competency assessments

Microsoft Excel

Team coaching

Education

High School Diploma or GED

Tools

PIT Certification

Job description

Job Details Location: Distribution Center - ChristianaCare Schedule: Full-Time - 8a- 4:30p – Flexibility to work varied shifts supporting 1st and 2nd Shifts

Why ChristianaCare

At ChristianaCare, our Supply Chain team plays a vital role in ensuring caregivers have the products and supplies they need to deliver exceptional patient care. We are seeking an experienced, hands‑on Distribution Center Operations Trainer to develop and support our warehouse workforce through training, coaching, and continuous performance improvement initiatives.

Position Summary

The Distribution Center Operations Trainer is responsible for delivering hands‑on training and continuous education for warehouse associates across inbound and outbound operations. This role ensures employees are proficient in standard operating procedures, safety protocols, equipment operation, inventory management practices, and quality standards. The trainer serves as a key resource for onboarding, cross‑training, compliance, and workforce development initiatives while partnering closely with operations leadership to improve productivity, reduce errors, and promote a culture of safety and operational excellence. This position supports a flexible schedule to accommodate training needs across multiple shifts.

Principal Duties and Responsibilities

Training and Development

• Train new and existing associates on warehouse operations, safety procedures, quality standards, and departmental policies.
• Deliver structured training programs for: Inbound operations, including receiving, put‑away, inventory control, and cycle counting. Outbound operations, including order picking, packing, shipping, and distribution processes. Warehouse equipment, including powered industrial lift equipment, pallet jacks, scanners, and related material handling equipment.
• Facilitate onboarding programs for newly hired team members.
• Support cross‑training initiatives to develop workforce flexibility and operational readiness.
• Conduct refresher training and retraining based on performance trends, operational changes, audit findings, or quality concerns.

Performance Monitoring and Coaching

• Observe employee performance and provide real‑time coaching and feedback.
• Evaluate trainee progress and maintain documentation of training completion and competency assessments.
• Partner with supervisors and managers to identify skill gaps and recommend development plans.
• Assist leadership in reducing operational errors and improving workforce productivity.

Training Program Administration

• Develop, update, and maintain: Standard Operating Procedures (SOPs), Training manuals, Work instructions, Observation and competency checklists.
• Maintain employee training records, certifications, and compliance documentation.
• Ensure training materials reflect current operational processes and regulatory requirements.

Safety and Compliance

• Promote a strong culture of workplace safety through training and coaching.
• Ensure associates understand and comply with safety procedures and equipment operating standards.
• Support certification and recertification programs for powered industrial equipment operators.
• Assist in maintaining compliance with organizational policies and regulatory requirements.

Operational Partnership

• Collaborate with Operations Leadership to identify process improvement opportunities.
• Participate in workforce readiness and continuous improvement initiatives.
• Provide recommendations on training strategies to improve efficiency, quality, and service levels.
• Flex between first and second shifts based on operational needs and employee availability.

Education and Experience Requirements

Required

• High School Diploma or GED.
• Minimum of five (5) years of experience in warehouse, distribution, logistics, or supply chain operations.
• Strong working knowledge of warehouse processes, inventory control, receiving, shipping, and material handling equipment.
• Experience using Microsoft Office applications, including Excel, Word, Outlook, and Teams.
• Ability to become certified as a Powered Industrial Truck (PIT) Operator and Trainer.

Preferred

• Previous experience in a training, coaching, mentoring, lead, or supervisory capacity.
• Experience developing training programs, SOPs, and instructional materials.
• Bilingual English/Spanish communication skills.
• Previous healthcare supply chain or distribution center experience.

Knowledge, Skills, and Abilities

• Knowledge of warehousing, inventory management, and distribution operations.
• Understanding of material handling equipment and warehouse safety practices.
• Strong analytical and problem‑solving abilities.
• Ability to assess training needs and develop effective instructional programs.
• Excellent presentation, facilitation, and coaching skills.
• Strong interpersonal skills with the ability to motivate and engage learners.
• Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, and Teams.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Strong organizational skills and attention to detail.

Physical Requirements

• Frequent walking and standing throughout warehouse and distribution environments.
• Ability to lift, carry, push, and pull materials weighing up to 50 pounds.
• Ability to demonstrate equipment operation and warehouse procedures.

Working Conditions

• Combination office and warehouse environment.
• Frequent exposure to operational and production areas.
• Fast‑paced environment with changing priorities.
• Flexibility required to support multiple shifts and occasional weekend training needs.

About ChristianaCare

ChristianaCare is one of the nation's leading health systems, dedicated to serving our neighbors with excellence, compassion, and innovation. Our caregivers work together every day to make a meaningful difference in the lives of patients and families throughout the communities we serve.

ChristianaCare Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of the community it serves. Qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected by applicable federal, state, or local law.

ChristianaCare is committed to providing reasonable accommodations to individuals with disabilities throughout the application and interview process, to enable the performance of essential job functions, and to ensure equal access to employment benefits and privileges. If you require accommodation, please contact us to discuss your needs.

Hourly Pay Range: $20.24 - $30.36 This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/.

Christiana Hospital, Newark, Delaware. This 1,007‑bed, 1.3‑million‑square‑foot modern facility provides a level of care only available in large‑scale teaching hospitals. Christiana Hospital includes Delaware's only Level‑I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level‑I Trauma center on the East Coast corridor between Baltimore and Philadelphia. Christiana Hospital has also been nationally recognized in U.S. News & World Report's Best Regional Hospitals rankings as #1 in Delaware and #3 in the Philadelphia metro area, plus High Performing in 9 Adult Procedures/Conditions.

Post End Date Nov 26, 2026

Christiana Care Health System Website