Distribution Center Manager

Wm B Reily & Company; Wilmington (MA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

10 Paid Company Holidays

Generous Paid Vacation & Sick Time

Medical, Dental & Vision Coverage

HSA with company contributions

401(k) with company match

Job summary

New England Coffee seeks a Distribution Center Manager to lead Wilmington's distribution and warehouse operations. You will implement procedures to improve quality, safety, efficiency and productivity, while developing employees and ensuring compliance with standards and metrics.

The role emphasizes strong direction, process management, and driving continuous improvement projects in a fast-paced distribution environment.

Qualifications

• Bachelor’s degree in Supply Chain, Operations or related field preferred.
• A minimum of 5 years of leadership experience in a high-volume distribution center.

Responsibilities

• Directly leads all employees within the distribution center team and ensures proper training.
• Drives KPI monitoring and continuous improvement initiatives.
• Maintains inventory accuracy and implements efficient warehousing processes.
• Ensures DOT documentation is complete and properly maintained.
• Manages cost center P&L and operates within annual budget.
• Fosters cross-functional collaboration with marketing, CS, QA, production, and corporate resources.

Skills

Leadership

KPI management

Safety leadership

Communication

Analysis

Problem solving

Education

Bachelor’s degree in Supply Chain or related field

Tools

D365

Microsoft Dynamics AX

AR Traffic

Job description

Job Details

Job Location: Wilmington DC - Wilmington, MA 01887

Position Type: Full Time

Salary Range: $110,000.00 - $130,000.00 Salary/year

Job Category: Distribution - Shipping

Founded in 1916, New England Coffee is one of the largest coffee roasters in the Northeast. As a primary brand of the Reily Foods Company, we not only service our community with the best coffee around but our coffee can be found in retail store locations around the country. Our headquarters is in Malden, MA and our Distribution Center is located in Wilmington, MA.

Job Summary

We are currently seeking a strong Distribution Center Manager to lead the Distribution and Warehouse operations in Wilmington.

The Distribution Center (DC) Manager implements procedures to improve quality, safety, efficiency and productivity within the Distribution Center. Providing strong direction and leadership, this individual will develop employees, manage processes and ensure compliance to various standards & metrics, while driving continuous improvement projects.

Essential Functions and Responsibilities

• Directly leads all employees within the distribution center team ensuring all are properly trained to effectively perform their job responsibilities
• Drives and monitors departmental Key Performance Indicators (KPI’s) and constantly strives for improvement
• Sustains long term strategic inventory control and warehousing processes to maximize profitability, cash flow and customer satisfaction
• Ensures a high level of inventory accuracy
• Develops and maintains strong working relationships and communication with marketing, customer service, quality assurance, production, and corporate resources
• Develops and retains heightened safety awareness and practices to ensure no incidents or lost time accidents
• Ensures documentation, including all necessary DOT documentation is completed, submitted, and maintained in an orderly and timely manner
• Operates within the parameters of the annual budget, responsible to operate and manage cost center P&L
• Successfully passes all regulatory, customer and third-part audits/inspections
• Maintain professional and technical knowledge by staying up to date with all work processes and industry-wide developments
• Follows all safety procedures and actively participates in safety training and safety system ownership initiatives
• Maintains safe and efficient use of equipment, tools, and person; reports any injury, accident, or unsafe condition to plant manager immediately
• Supports and complies with GMP’s; understands and follows emergency action plan
• Supports food safety, quality, and legality
• Maintains a highly sanitized, organized, and safe working environment ensuring the operation is providing food-safe, quality products which meet or exceed all product specifications and regulatory requirements
• Other duties as assigned

Education and Experience

• Bachelor’s degree in Supply Chain, Operations or related business field preferred
• A minimum of 5 years of leadership experience managing, coaching, and developing a collaborative team in a high volume, fast paced distribution center with the ability to lead change within the department and process

Qualifications

The qualifications listed below are representative of the knowledge, skills, abilities, and attributes required to perform this job successfully.

The qualifications listed below are representative of the knowledge, skills, abilities, and attributes required to perform this job successfully.

• Strong decision-making ability with excellent customer focus and demonstrated attention to detail with proven track record for delivering results
• Continuous improvement mindset with success leading a team to meet KPIs
• Advanced proficiency with Warehouse Management Systems (D365), Planning/ERP Systems (Microsoft Dynamics AX), and Transportation Management Systems (AR Traffic)
• Intermediate computer skills, specifically Microsoft Word, Excel, PPT with the ability to learn new software and systems with ease
• Superior planning and analytical skills
• Organized with a high level of attention to detail
• Excellent communication skills, both written and verbal with ability to
• Experience working in a manufacturing environment a plus

Benefits

• 10 Paid Company Holidays
• Generous Paid Vacation & Sick Time
• Comprehensive, Affordable Medical, Dental & Vision Coverage for you and your family
• Health Savings Account (HSA) with company contributions
• Flexible Spending Accounts (FSA) & Dependent Care FSA (DCFSA)
• 401(k) Retirement Plan with company match and discretionary profit sharing
• Employee Assistance Program (EAP) and financial wellness resources
• Company‑Paid Disability
• Company‑Paid Life Insurance equal to 1.5× annual compensation
• And more benefits designed to support your health, wealth, and well‑being

Together, these benefits reflect our commitment to caring for our employees both inside and outside the workplace.