Distr Dispatching Coord

AEP; Tulsa, Northern (OK, KY); Hybrid; USD 99,000 - 158,000; Full time

Job summary

American Electric Power in Tulsa, OK is seeking a Distribution Dispatching Coordinator to review and approve equipment removal for maintenance on the distribution system and to coordinate related activities with multiple departments. The role includes supervising personnel to ensure safe, efficient operation of the distribution system.

Requirements include an associate degree or higher in electrical/electronic technology or related field, and a minimum of three years as an electric system

Qualifications

• Three years minimum experience as an electric system operator.
• Successful completion of the SOPD and Data Entry tests is required.

Responsibilities

• Promote and support safety, health programs and corporate compliance.
• Coordinate distribution system operations, service restoration, and prearranged switching for construction/maintenance.
• Verify accuracy of switching orders for removal/restoration of lines and equipment while following safety and policy guidelines.
• Prepare switching orders with required steps and safety tagging for maintenance work.
• Provide technical guidance to support work per established practices and expectations.
• Coordinate service restoration after emergencies or unplanned outages in accordance with safe operating practices.
• Approve and coordinate facility outages, loadings, and voltage levels with relevant personnel.
• Support logs and records to maintain a history of operational activities.
• Notify designated personnel of abnormal and emergency conditions.
• Support training and provide operational guidance to dispatching and field staff.
• Lead dispatch coordination during restoration events and aid timely decision-making during normal/abnormal conditions.

Skills

Electrical system operations

Safety compliance

Communication

Education

Associate degree in electrical/electronic technology

Bachelor's degree in any field

Job description

Job Summary

Responsible for reviewing and approving equipment removal for maintenance on the AEP distribution system, stations and sub-transmission as assigned; for coordination of these activities with the various departments of the Company involved; and notification to proper personnel regarding outages. Responsible for assisting in the supervision of personnel in carrying out the safe, efficient and continuous operation of the distribution system.

What You’ll Do

Promote and support the Company's Safety and Health programs, company and department procedures, and Corporate Compliance expectations.

Coordinate distribution system operations, service restoration, prearranged switching for construction and maintenance, and safe real-time dispatch center activities.

Verify the accuracy of switching orders for the removal and restoration of distribution lines and station equipment as assigned, ensuring all safety and departmental policies are followed.

Prepare switching orders that identify required steps and safety tagging for removing equipment from service for maintenance, repair, or construction while protecting the public, company equipment, and company and contract personnel.

Provide technical guidance to support work performed in accordance with established practices and expectations.

Coordinate service restoration following emergency or unplanned outages in accordance with safe operating practices.

Approve and coordinate facility outages, loadings, and operating voltage levels with appropriate distribution and transmission personnel.

Support the preparation of logs and records to maintain a clear history of operational activities.

Notify appropriate designated personnel of abnormal and emergency conditions.

Support training and provide operational guidance to dispatching and field employees as assigned.

Lead dispatching coordination during restoration events and support timely, accountable decision-making during normal, abnormal, and emergency system conditions.

What You’ll Need

• Education: Associate degree in electrical or electronic technology, bachelor's degree in any field, or equivalent education and/or experience.
• Experience: Minimum of three years of experience as an electric system operator. Successful completion of the System Operations/Power Dispatch (SOPD) and Data Entry tests is required.

Additional information related to the test battery and Employment Testing Information and Tips may be found at aep.com/careers by selecting Employment Testing.

Physical Requirements

Physical demand level is sedentary.

Work Environment and Availability

Must maintain high availability for callout response and be able to work under pressure during critical system conditions while managing multiple priorities. Decisions made in this role may directly affect personnel safety, public welfare, equipment protection, service reliability, revenue, and customer confidence.

Knowledge, Skills, and Abilities

Must possess strong organization, communication, conflict resolution, and team-building skills. Demonstrates technical leadership by reinforcing safety codes, regulatory requirements, business standards, approved operating procedures, switching and tagging expectations, outage coordination processes, logging requirements, and communication protocols. Supports DDC consistency through procedural discipline, documentation quality, cross-shift alignment, and customer-focused operations.

Career Progression

This role supports career progression by developing technical expertise, switching and outage coordination capability, documentation discipline, communication skills, and emergency response judgement. With appropriate approval, experience in this position may support advancement into a Senior Coordinator role and future leadership opportunities.

Where You’ll Work

Tulsa, OK

What You’ll Get For A Distribution Dispatching Coordinator

$98,993 - $158,383

At AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade: SP20-008

Compensation Range: $98,993.00 - $128,688.00

The Physical Demand Level for this job is: S - Sedentary Work

Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equal Employment Opportunity Statement

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Company Culture

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It's an exciting time in the energy industry. Are you ready to be part of it? We're looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.