Dispenser Service Technician

Master Builders Solutions; Clayton (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Base salary

Superannuation

Company vehicle

Annual bonus

Job summary

Master Builders Solutions is seeking a Dispenser Service Technician to service dispensing equipment at customer plants across Melbourne, Victoria & Tasmania, with focus on installation, calibration, maintenance, and training. The role emphasizes strong customer relationships and field-based support within the Eastern Sales team.

Ideal candidates bring a mechanical mindset, willingness to travel, and a proactive approach to resolving issues, trials, and product implementations while collaborating

Qualifications

• Ability to initiate and build lasting relationships.
• Willingness to travel metro and regionally occasionally.
• Strong work ethic and personality.
• Willingness to further develop technical knowledge.
• Ability to collaborate and cross-sell where appropriate.
• Adaptable communication style.
• High level of self-drive and ambition to grow with customers and sales team.

Responsibilities

• Install, calibrate, service and maintain dispensing equipment at customer plants.
• Coordinate breakdown servicing, repairs and routine maintenance.
• Monitor equipment performance and ensure timely resolution of issues.
• Provide on-site training to customers on safe and effective equipment use.
• Support field trials and assist with product implementation.
• Work with technical sales teams to resolve customer issues and complaints.
• Maintain accurate records of servicing, breakdowns and actions taken.

Skills

Relationship building

Travel flexibility

Strong work ethic

Self-motivation

Communication skills

Job description

Build your career with Master Builders Solutions and be part of a dynamic and rewarding journey!

Are you ready to drive innovation, build strategic relationships, and grow with an industry leader?

We are recruiting for a Dispenser Technician to join us and represent Master Builders Solutions Australia throughout Melbourne, Victoria & Tasmania.

About Master Builders Solutions Australia

Master Builders Solutions is a leading provider of advanced construction solutions globally. With our innovative products and technical expertise, we are dedicated to helping our customers achieve their goals. Join our team and contribute to the growth and success of our company. To learn more about Master Builders Solutions, please visit our website: https://master-builders-solutions.com/en-au/

Our key businesses in Australia focus on Ad-mixtures, Concrete Solutions, Concrete Repair and Protection, Infrastructure & Underground Construction (Mining & Tunnelling applications).

About the Role

As a Dispenser Service Technician servicing our Concrete Producing and Mining Customers, you will be a trusted partner building relationships, providing technical support and resolving problems that arise growing our market share.

As a valued member to the Eastern Sales team, this position is responsible for installation, calibration, servicing and maintaining dispensing equipment at customer plants. The role requires a strong customer focus, including providing assistance to customers in relation to field trials, product training and managing complaints as required.

Key responsibilities include:

• Install, calibrate, service and maintain dispensing equipment at customer plants
• Coordinate and carry out breakdown servicing, repairs and routine maintenance
• Monitor equipment performance and ensure timely resolution of issues
• Provide on-site training to customers on safe and effective equipment use
• Support field trials and assist with product implementation
• Work with technical sales teams to resolve customer issues and complaints
• Maintain accurate records of servicing, breakdowns and actions taken

What we are looking for

Whilst experience in the Construction, plumbing or Concrete industry is preferred, we are open to applicants without experience who have the right attitude, and mechanical mindset! If this sounds like you, please also include a cover letter with your application.

Our preferred candidate has:

• Ability to initiate and build lasting relationships
• Able and willing to travel metro and regionally occasionally
• Strong work ethic and personality
• Willingness to further develop technical knowledge
• Ability to collaborate and cross-sell where appropriate
• Adaptable communication style
• High level of self-drive and an ambition to grow with customers and sales team

What s in it for you?

• Competitive remuneration package including base salary + super + company maintained vehicle + annual bonus
• Workplace flexibility
• Commitment to workplace learning and development
• Great number of promotion and development opportunities across the business.

We are committed to supporting and enhancing diversity and inclusiveness in our workplace; therefore, we encourage applications from all backgrounds to apply for this opportunity.

We believe in empowering our employees to make informed decisions based on their experiences, taking ownership of their responsibilities, and driving positive action towards rewarding goals. Regardless of your role, we encourage you to provide leadership and contribute to the success of our company.