Dispenser

Pico Propane and Fuels; Del Rio (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive hourly wage

401(k) with 6% company match

Health and vision insurance

Company paid dental insurance

Company paid AD&D and life insurance

Paid time off with rollover hours

Referral bonus program

Job summary

Pico Propane and Fuels, a Meritum Energy Holdings Company in Del Rio, TX, is seeking a motivated Dispenser to assist with general manual labor tasks around the plant. Under direct supervision, this position performs a variety of duties, including but not limited to, lifting and moving materials, dispensing fuel to customers, organizing the warehouse, and other responsibilities.

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar,

Qualifications

• High school diploma or equivalent (required).
• Minimum two (2) years of customer service experience.
• Experience in high-volume phone call settings (preferred).
• Experience in the oil and propane industry (preferred).

Responsibilities

• Clean, inspect and refill empty propane tanks.
• Perform inspection and service on tanks as needed to include changing valves.
• Follow all safety protocol and wear appropriate PPE.
• Provide excellent customer service.
• Follow position specific processes and procedures.
• Perform all other general duties as assigned.
• Interacts with customers via telephone or in person to provide support and information on products or services and serves as a liaison between customers and the company.
• Assists as needed with collecting and entering orders for new or additional products or services.
• Forwards customer questions and complaints to the assigned specialist or other appropriate staff.

Skills

Customer service

Communication

Problem-solving

Computer skills

Microsoft Office

Education

High school diploma or equivalent

Job description

Who We Are

Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.

Who We Are

Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.

Why Join Us?

Benefits

• Competitive hourly wage
• 401(k) with 6% company match
• Health and vision insurance
• Company paid dental insurance
• Company paid AD&D and life insurance
• Paid time off with rollover hours
• Referral bonus program

Job Summary

Pico Propane and Fuels, a Meritum Energy Holdings Company in Del Rio, TX is seeking a motivated Dispenser to assist with general manual labor tasks around the plant. Under direct supervision, this position performs a variety of duties, including but not limited to, lifting and moving materials, dispensing fuel to customers, organizing the warehouse, and other responsibilities.

Duties/Responsibilities

• Clean, inspect and refill empty propane tanks
• Perform inspection and service on tanks as needed to include changing valves
• Follow all safety protocol and wear appropriate PPE
• Provide excellent customer service
• Follow position specific processes and procedures
• Perform all other general duties as assigned
• Interacts with customers via telephone or in person to provide support and information on products or services and serves as a liaison between customers and the company
• Assists as needed with collecting and entering orders for new or additional products or services
• Forwards customer questions and complaints to the assigned specialist or other appropriate staff

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.

Education and Experience

• High school diploma or equivalent (required)
• Minimum two (2) years of customer service experience
• Experience in high-volume phone call settings (preferred)
• Experience in the oil and propane industry (preferred)

Skills/Abilities

• Excellent interpersonal, communication, and problem-solving skills
• Service-oriented and the ability to resolve customer grievances
• Proficient with computer skills and the ability to learn and use current and new software
• Must be proficient with the current Microsoft Office Suite and the ability to learn and utilize different software

Physical Requirements

• Prolonged periods sitting at a desk, using a phone, and working on a computer
• Must be able to lift up to 50 pounds as needed in order to safely assist with duties around the plant
• Must pass pre-employment screening and background check

The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case‑case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at [phone].

Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.