Dispensary Supervisor - Lead, Coach & Ensure Compliance

King City Gardens; Ohio; Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Health, Vision & Dental

Résumé du poste

King City Gardens in Cincinnati, OH seeks a Dispensary Supervisor to lead daily cannabis retail operations, ensure compliance with Ohio DCC regulations, and act as Manager on Duty during assigned shifts.

You will supervise Budtenders, coach for performance, drive sales, maintain inventory accuracy, cash handling, and adherence to SOPs, while delivering friendly, compliant customer service in a fast-paced environment.

Qualifications

• Two years of retail leadership or supervisory experience.
• Experience coaching employees and overseeing daily retail operations.
• Experience handling customer concerns and supporting sales performance.
• Excellent communication and conflict resolution abilities.
• Strong organizational and time management skills.

Responsabilités

• Lead daily retail operations and supervise Budtenders.
• Coach and develop employees to hit performance goals.
• Ensure compliant customer service and product recommendations.
• Manage inventory, cycle counts, and cash handling.
• Maintain SOPs, security, and regulatory compliance.
• Monitor store metrics like AOV, loyalty, and satisfaction.

Connaissances

Leadership

Coaching

Customer service

Conflict resolution

Communication

Interpersonal skills

Delegation

Organization

Problem solving

Inventory control

Cash handling

SOP compliance

Outils

Dutchie POS

Metrc

Description du poste

King City Gardens in Cincinnati, OH seeks a Dispensary Supervisor to lead daily cannabis retail operations, ensure compliance with Ohio DCC regulations, and act as Manager on Duty during assigned shifts.

You will supervise Budtenders, coach for performance, drive sales, maintain inventory accuracy, cash handling, and adherence to SOPs, while delivering friendly, compliant customer service in a fast-paced environment.