Dispensary Supervisor II

Vireo; Rochester (MN); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401k

Paid time off

Monthly bonus opportunities

Job summary

Vireo Health in Rochester, MN is seeking a Dispensary Supervisor II to oversee store operations, inventory systems, and team leadership while ensuring compliance with Minnesota state regulations.

You will hire, onboard, schedule, coach, and mentor staff; analyze sales data; run audits; and maintain a positive customer experience. The role requires a college degree and 2+ years of retail leadership, with a salary range of $60,000–$65,000 plus bonuses and benefits.

Qualifications

• Must have a college degree.
• 2+ years of retail leadership or management experience.
• Excellent corporate communications skills, including proficiency with Microsoft Office.
• Experience with web browsers, POS systems, and credit card processing terminals.

Responsibilities

• Oversee day-to-day store operations and inventory systems.
• Lead and coach staff, hire and onboard, schedule and mentor.
• Ensure compliance with state regulations and company policies.
• Analyze sales trends and plan promotions.
• Maintain safe, secure, and efficient cash handling and audits.

Skills

Retail leadership

Customer service

Data analysis

Cash handling

Team coaching

Education

Bachelor's degree

Tools

POS systems

Credit card processing terminals

Microsoft Office

Job description

Who we are:

At Vireo Health, we’re not just another cannabis company—we’re a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.

What the role is about:

The Dispensary Supervisor II oversees higher-level store operations, inventory systems, and team leadership. This role focuses on compliance, performance analysis, and operational efficiency while supporting the General Manager in all aspects of store management.

What impact you'll make:

• Guide the crew through day-to-day operations with confidence by supporting all Patient Care Coordinators and Customer Service representatives, as assigned by store leadership based on staffing and business needs
• Take charge and lead the team with clarity and confidence
• Hire, onboard, schedule, and coach—you're the one who keeps the team thriving
• Step in with constructive feedback or discipline when needed, always with growth in mind
• Be the mentor newer supervisors look up to—you set the tone for leadership
• Ensure every customer interaction is memorable, positive, and consistent
• Handle high-stakes service issues with poise and help shape how we train the team to do the same
• Own the flow of products—manage orders, track inventory, and ensure every shelf is stocked with intention
• Dive into sales and inventory data to find the story in the numbers
• Keep the vault tight, the layout smart, and the product mix optimized for success
• Monitor transaction accuracy, perform audits, and ensure everything aligns with company and legal protocols
• Maintain safes and change funds with precision and professionalism
• Be the point person during inspections—you’ve got the knowledge and the systems down
• Analyze sales trends and help plan promos that move the needle
• Share feedback and ideas that make our store more effective, more profitable, and more engaging
• Lead training programs that elevate the entire team’s game
• Develop SOPs and resources that set the standard
• Help everyone—from new hires to seasoned staff—stay sharp and informed
• Confidently run the entire store when leadership is out
• Jump into any role needed to keep things moving and the team supported
• Adhere to and uphold all security measures and safety policies
• Support the dispensary management team in ensuring company standards, compliance policies and Minnesota state regulations are followed

What you’ve accomplished:

• Must have a college degree
• Excellent corporate communications skills, including advanced knowledge of Microsoft Office programs
• Must have integrity and be reliable
• 2+ years of retail leadership or management experience
• Ability to effectively resolve heightened interactions with patients and staff
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals. Ability to troubleshoot technical issues and coordinate with IT and technical support to correct them
• High-level critical thinking, attention to detail, and ability to create and review data metrics
• Must be comfortable handling high-volume cash
• Must be able to individually lift up to 50lbs
• Must be able to work in an environment with moderate to loud noise level
• Must be able to work a flexible schedule to include weekends, nights and holidays a minimum 45 hours per week, and additional time as needed

What we offer:

• Compensation: $60,000-65,000 annually plus monthly bonus opportunities
• Competitive health, dental, and vision insurance on the 1st of the month after you start
• 401k and life insurance
• 11 days of accrued PTO in addition to 2 wellness days and volunteer hours

Why Choose Vireo?

Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture.

At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives.

Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together.

EEO Statement

Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com