Dispensary Retail Associate

Savvyherb; Worcester, Northern (MA, KY); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay/PTO

Floating Holidays

Parental Leave

Maternity Leave

Employee Assistance Program

401k

Job summary

4Front Ventures is seeking a Dispensary Retail Associate to join our mission-driven team in Massachusetts. You will welcome guests, answer questions about the state's cannabis program, and guide them through available products with informed recommendations.

This full-time role requires flexibility to work all front-of-house and back-of-house stations, from reception and sales to receiving and packaging. A strong customer-service mindset and reliability are essential.

Qualifications

• Retail experience, 1+ years preferred.
• Cannabis industry experience preferred.
• Ability to lift 50 pounds unassisted.
• Active government issued photo identification and 21+ years old.
• High School Diploma or GED.
• Ability to obtain Dispensing Organization ID card upon hire.

Responsibilities

• Follow site protocols and state regulations.
• Act as a Mission brand ambassador with authentic engagement.
• Provide excellent service and recommendations on cannabis products and trends.
• Fulfill product orders accurately and keep workstations organized.
• Follow proper cash handling of all guest transactions.
• Assist in duties to ensure team and department success.

Skills

Customer service

Cash handling

Math skills

Communication

Multi-tasking

Team player

Education

High School Diploma or GED

Tools

POS systems

Job description

• 4Front Ventures is a national cannabis grower, distributor, and retailer focusing on excellence, people, integrity, and courage
• The Dispensary Retail Associate position involves providing hospitality, educating guests on cannabis, and working in various roles in the dispensary
• The position pays $18 per hour, requires full-time availability, and offers benefits such as employee discounts and career development opportunities
• Qualifications include retail experience, ability to lift 50 pounds unassisted, and obtaining a Dispensing Organization Agent Identification Card

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Illinois, and Washington. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.

POSITION SUMMARY

• The Dispensary Retail Associate collaborates with the dispensary’s management team to ensure every guest receives the highest level of hospitality and experiences cannabis in the best way possible. Priorities include answering questions about the state’s cannabis program and regulations, participating in community events inside/outside of the dispensary, and being able to work all FOH workstations including: Reception, Hosting, Sales Floor/Consulting, and Cashiering. The Retail Associate also assists with product organization, inventory control, communicating with guests, and being able to work all BOH workstations including: Receiving, Packaging, Stocking, Online Ordering, Order Dispatching, and Delivering.

ROLES AND RESPONSIBILITIES

• Follow all site protocols and procedures according to local and state regulations and company policies
• Act as a Mission brand ambassador with a high level of authentic engagement and strong productivity
• Provide excellent service to all guests while customizing recommendations on available cannabis products, industry trends, and consumption methods
• Fulfill all product orders accurately and efficiently while maintaining workstations cleaned and organized
• Follow proper cash handling of all guest transactions
• Assist in all duties as assigned to ensure the team, department, and company division maintain success

COMPENSTION

• $18.00 Non-Exempt (Hourly)
• Paid on a bi-weekly basis

POSITION SCHEDULE

• Full time open availability required for scheduling
• Including weekend availability

SKILLS AND COMPETENCIES

• Excellent customer service experience (preferably in a fast paced or specialized retail environment)
• Proficient cash handling skills with POS systems experience
• Basic math, organizational, and computer Skills
• Self-starter who can take instructions, follow directions, and work independently/with colleagues
• Strong communicator, detail-oriented, multi-tasker, problem-solver, flexible, friendly, and self-aware
• Committed to the team’s success

QUALIFICATIONS

• Retail experience, 1+ years (preferred)
• Cannabis industry experience (preferred)
• Ability to lift 50 pounds unassisted
• Active and valid government issued photo identification
• 21 years of age or older
• High School Diploma or GED
• Ability to obtain and maintain Dispensing Organization Agent Identification Card (obtained upon hire) in accordance with State law.

BENEFTIS

• Employee Discount
• Sick Pay/PTO Accrual
• Floating Holidays
• Parental/Maternity Leave
• Employee Assistance Program
• 401k

WORKING CONDITIONS

• Work involves physical exertion such as bending, lifting (up to 50 pounds), kneeling, squatting, pivoting, and carrying items/ product on a regular basis. Employees will be required to stand for extended periods and may need to climb ladders or operate equipment. The warehouse/ facility environment may be subject to hot and cold temperatures, and ventilation may not be available in all areas. The warehouse/ facility environment may be subject to elevated noise volumes due to equipment, machinery, and the movement of goods. The warehouse/ facility may be subject to dirt, dust, cleaning solutions, chemicals, and debris from the handling of goods. The warehouse/ facility may have safety hazards such as slippery floors, moving equipment, and the presence of hazardous materials. You will need to follow safety protocols and wear appropriate protective equipment.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

***4Front Ventures is an Equal Opportunity Employer

If you're passionate about plant medicine and excited by our mission, we'd love to hear your perspective on how we can best meet your needs.