Dispensary Manager

C3 Industries; Luna Pier (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Short- & Long-Term Disability</

PTO

401(k)

Employee Discount

Company Paid Holidays

Company Swag

Job summary

C3 Industries in Ann Arbor, MI, is seeking a Store Manager to lead a High Profile Cannabis Shop, driving sales growth, exceptional customer service, and operational excellence. You will supervise daily store activities, manage inventory to support goals, and coach the team to maximize performance and revenue.

You will analyze KPIs, implement strategic initiatives, schedule coverage, maintain visual standards, and ensure compliance with cash handling and state regulations.

Qualifications

• Bachelor’s degree and 3-5 years retail management experience preferred
• Comprehensive knowledge of retail operations, merchandising, and sales
• Proficient in Microsoft Office applications, POS systems; METRC or BioTrack preferred
• Demonstrated track record of driving retail sales through effective team leadership and personalized customer engagement

Responsibilities

• Lead and manage all aspects of store performance with a focus on sales growth, efficiency, and profitability
• Monitor KPIs and reports on sales, customer satisfaction, and inventory
• Network with local organizations and community leaders for initiatives
• Ensure staff training on POS, Loyalty Programs, METRC/BioTrack, shrink and cash handling
• Stay informed on market trends and regulatory changes to tailor offerings
• Monitor inventory levels and communicate discrepancies to compliance and upper management
• Run internal store meetings and provide feedback on development and opportunities
• Maintain visual standards and store presentation
• Develop staff schedules for proper floor coverage
• Collaborate with HR on hiring, reviews, and terminations
• Ensure compliance with local/state laws and cash handling policies
• Open/close the store and conduct end-of-day reports
• Support operations during staff shortages and emergencies

Skills

Retail management

Team leadership

Customer engagement

Sales drive

Education

Bachelor’s degree

Tools

METRC

BioTrack

POS systems

Microsoft Office

Job description

Who we are...

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, operating the High Profile Cannabis Shop retail network alongside several product brands, including the award-winning Cloud Cover Cannabis, Galactic Cannabis, and Habitat Cannabis. Through its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, Kentucky, and New Jersey, the company provides customers with access to high-quality cannabis products and exceptional retail experiences.

What we're looking for...

The Store Manager is responsible for driving sales performance by leading a high-performing team, delivering exceptional customer experience, and executing strategic sales initiatives. This role involves overseeing daily store operations, managing inventory to support sales goals, coaching employees to maximize productivity, and consistently identifying opportunities to increase revenue and customer loyalty.

In this role you will….

• Lead and manage all aspects of store performance with a strong focus on sales growth, operational efficiency, and profitability, while delivering a best-in-class customer service experience that drives repeat business and brand loyalty.


• Monitor and analyze KPIs with reports and data related to sales, customer satisfaction, and product inventory, ensuring targets are met on a weekly, monthly, and annual basis to drive growth and operational success.


• Responsibilities in networking with local organizations and community leaders, with the potential to participate in relevant community initiatives as approved by upper management.


• Ensure employee training in POS systems, Customer Loyalty Programs, new brands/products, METRC/BioTrack, shrink & safety protocol, and cash handling.


• Stay informed on evolving consumer preferences, market trends, and regulatory changes within the cannabis industry to tailor product offerings, address customer challenges, and optimize sales strategies for customer satisfaction and revenue growth.


• Monitor and maintain inventory levels, assist with product intakes, and communicate discrepancies to compliance and upper management.


• Run internal store meetings, provide feedback on employee development, sales opportunities, and organizational improvements.


• Maintain visual standards, including merchandise presentation, signage, lighting, and general maintenance.


• Develop store’s schedule to ensure proper sales floor coverage during peak selling hours.


• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.


• Collaborate with HR to interview, hire and onboard new employees and monitor employee development and goals.


• Collaborate with HR to conduct performance reviews, issue disciplinary actions, and manage terminations in accordance with company policies, ensuring a fair and compliant approach to employee relations and performance management.


• Ensure implementation and adherence to all local and state laws and inspection requirements.


• Responsible for opening and closing the store, including securing the premises, preparing registers, and conducting end‑of‑day reports.


• Remain readily available to support business needs, including adjusting schedules, filling in during staff shortages, and stepping in when unexpected situations arise to ensure smooth operations.

Skills and experience you have….

• Bachelor’s degree and 3-5 years retail management experience preferred, or equivalent.


• Comprehensive knowledge of retail operations, merchandising, and sales.


• Proficient in Microsoft Office applications, POS systems; experience with METRC or BioTrack preferred.


• Demonstrated track record of driving retail sales through effective team leadership, and personalized customer engagement, consistently exceeding sales targets and fostering a loyal customer base.


• Proven ability to motivate and influence others through personal actions and examples.


• Ability to drive proven improvements across all areas managed.


• Proven ability to establish strong credibility and build relationships and operate in an environment of ambiguity.


• Ability to build and lead a best-in-class retail team.


• Strong results‑orientation and commitment to quality, performance, and deliverables.


• Effective multi‑tasker with demonstrated ability to prioritize.


• Ability to demonstrate strong oral and written communication skills; ability to correspond in a professional, businesslike manner.


• Willingness to work nights, weekends, and some holidays.


• Must be at least 21 years of age and able to pass a background check.


• Must be able to obtain and maintain required state licenses based on work location.

Benefits:

• Medical, Dental, & Vision Insurance


• Life Insurance


• Short- & Long-Term Disability Insurance


• PTO


• 401(k)


• Employee Discount


• Company Paid Holidays


• Company Swag

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands and work environment characteristics described below are representative of those that may be encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

Ability to remain in a stationary position, move about the work area, and operate standard office, retail, or production equipment, as applicable to the position.

Ability to communicate effectively, including exchanging information through speaking, hearing, and other means as necessary.

May occasionally be required to bend, stoop, reach, crouch, or perform repetitive motions associated with the duties of the position.

May occasionally be required to lift, carry, push, or pull up to 50 pounds; frequent lifting and movement of up to 25 pounds may be required.

Depending on the work location and position, employees may be exposed to varying temperatures, noise levels, equipment, facility environments, or retail settings.

Prolonged periods of standing, walking, or sitting may be required based on the nature of the role.

Compensation Estimate Disclaimer

All compensation range estimates are generated by the third party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.