Dispensary Manager

Canopy USA; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Full medical/dental/vision insurance

Paid parental leave

401(k)

Paid Time Off

Short & Long-Term Disability

Employee Assistance Program

Life insurance and added coverage

Spouse and child life and ADD&D

FSA/HSA available

Job summary

Greenleaf Apothecaries LLC The Botanist in Columbus, OH is seeking a Dispensary Manager to oversee daily dispensary operations, lead Lead Dispensary Agents and Retail Inventory Leads, and ensure exceptional customer service. You will manage cash, inventory, deliveries, and staffing while upholding strict regulatory compliance and company standards.

The role requires 21+ and compliance with federal law, with comprehensive benefits including health, dental, and vision insurance, PTO, 401(k),

Qualifications

• 1–2 years of management experience.
• Cash management and inventory control.
• Familiarity with varieties of medical marijuana preferred but not required.
• Computer skills for day-to-day operations.

Responsibilities

• Oversees all daily dispensary operations including cash management, record keeping, scheduling, inventory management, recruiting.
• Mentor Dispensing Agents to ensure patients receive upmost care.
• Manage intake of deliveries, verify delivery accuracy, inspect packages, submit manifests to inventory tracking system.
• Deliver superior customer service in person and by phone.
• Maintain compliance with all laws and company policies.

Skills

Management experience

Cash handling

Inventory control

Marijuana familiarity

Computer skills

Confidentiality

Interpersonal communication

Proactivity

Multitasking

Tools

Point-of-sale systems

Job description

Greenleaf Apothecaries LLC The Botanist is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.

Who you’ll work for:

Greenleaf Apothecaries LLC The Botanist

Our Culture

Here at Canopy USA, LLC, we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.

We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us!

About The Role

The Dispensary Manager is responsible for ensuring the smooth operation of the dispensary by overseeing and directing all day-to-day operations, including overseeing Lead Dispensary Agents, Dispensary Agents, Retail Inventory Leads, and Security Guards. The successful candidate will possess outstanding customer service skills, a problem-solving attitude, attention to detail, strong interpersonal and management abilities, and solid administrative/clerical and time management skills.

How you’ll make a difference (required duties and responsibilities)

• Oversees all daily dispensary operations including but not limited to cash management, record keeping, employee scheduling, inventory management, recruiting etc.
• Mentor Dispensing Agents to ensure patients are receiving the upmost care.
• Manage intake of all deliveries including verifying the accuracy of delivery, inspecting packages, submitting manifests to inventory tracking system, etc.
• Delivers a superior level of customer service, both in person and by phone.
• Always maintain the highest level of compliance and ensures all proper legal and company policies and procedures are strictly followed.
• Diffuses difficult situations and ensures issues are resolved to the member’s satisfaction while upholding company standards.
• Maintains a clean, safe, and welcoming environment inside and outside the facility; has a high attention to detail and regularly reviews facility needs and communicates them to the appropriate parties.
• Scope of the job may change as necessitated by business demands.

Skills To Be Successful (minimum Qualifications)

• 1-2 years previous management experience.
• Cash management and inventory control skills
• Familiarity with varieties of medical marijuana preferred but not required.
• Computer skills necessary for running day to day operations
• Ability to maintain confidentiality and ethical conduct
• Strong written and oral interpersonal communication skills.
• Demonstrate proactivity, flexibility, adaptability, and multi-tasking.

Mandatory Qualifications

The successful candidate will need to be 21 years of age and in compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must complete a State/Federal background check and fingerprinting.

• Full suite of medical, dental, and vision insurance
• Paid parental leave
• 401 (k)
• Paid Time Off
• Short Term and Long-Term Disability
• Employee Assistance Program
• Employee life insurance and supplemental life
• Spouse and child life and ADD&D
• FSA and HSA available
• Based on eligibility.

Schedule

• Varies
• Subject to change as business needs.

Work Environment And Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Manufacturing environment that requires extended time standing, walking, bending and reaching. Ability to carry up to 50lbs for up to a distance of 100ft may be required. Occasional extended and repetitive use of arms, hands and fingers to cut and manipulate small objects. Ability to work in a humid and pollinated environment.

This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What is E-Verify? E-Verify is an internet-based system that compares information from and employee’s Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Code Of Conduct

All employees are expected to represent the values and maintain the standards contained in the Code of Conduct.

Greenleaf Apothecaries LLC

Greenleaf Apothecaries LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Greenleaf Apothecaries LLC. If you need assistance with completing an online application due to a disability, please send a request to [e-mail]. Please be sure to include "Accommodation Request" in the subject line.