Dispensary Budtender - One Plant

One Plant; Goleta (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Job summary

One Plant in Goleta operates a licensed cannabis retail store, offering education and shopping in a welcoming environment. As a Budtender, you will educate customers on products, manage cash, assist with inventory, and uphold state regulations while delivering top-tier service in a fast-paced retail setting.

You will work a flexible schedule including days, nights, weekends, and holidays, with a focus on accuracy and customer satisfaction.

Qualifications

• Must be 21+ years of age.
• HS Diploma or GED required.
• Willing to work all shifts, weekends, and holidays.
• Computer literate; familiarity using POS systems.
• 1+ year retail sales or customer service experience preferred.
• Reliable transportation.
• Excellent interpersonal, verbal, and written communication skills.
• Best-in-class customer service skills.
• Working knowledge of cannabis and cannabis goods available for retail sale.
• Understanding Local, State, and Federal laws and regulations.
• Strong attention to detail; team-player mentality.
• Bilingual in English/Spanish preferred.

Responsibilities

• Greet customers entering the store.
• Provide best-in-class customer service.
• Answer questions and concerns.
• Attend to individual shopping needs.
• Upsell promotions and deals.
• Comply with company policies and procedures.
• Maintain clean, sanitary store environment.
• Ensure friendly and responsive service at all times.
• Model positive, customer-service oriented behavior.
• Follow cash handling policies and POS reporting.

Skills

Customer service

Cash handling

POS familiarity

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

POS systems

Job description

Languages

• Bilingual in English/Spanish preferred

Position Title

Budtender

Reports To

Retail Management

Position Summary

One Plant is creating an educational and inviting atmosphere, where patients and customers can comfortably learn about cannabis and purchase cannabis products at the same time. This position requires a motivated and detail-oriented candidate to provide the highest levels of customer service in a licensed retail cannabis dispensary. You will be the first point of contact for customers in the retail space and will educate our customers on product offerings, handle cash transactions, assist with inventory management, comply with State regulations, maintain facility cleanliness, and any other duties assigned by management. This job operates in a professional retail store environment. This position regularly requires a flex schedule, long hours, nights, weekend work, and holiday availability.

Essential Duties and Responsibilities

• Welcome and greet customers as they enter the store.
• Offer help and provide best-in-class customer service.
• Answer customer questions and concerns.
• Attend to the unique and individual shopping needs of each customer.
• Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
• Adhere to all company-wide policies, process, procedures, and requirements
• Maintain a clean, sanitary, and organized work environment.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures. Model best-in-class service experience that consistently exceeds the expectations of our customers.
• Comply with company cash handling policies, procedures, and reporting requirements.
• Accountable for accurately utilized the Point of Sale system.
• Help organize back-stock and perform inventory counts.
• Organize and replenish stock on the sales floor and ensure the presence of the store is well maintained.
• Comply with all HR policies.
• Cleaning; any time away from your register and you’re not restocking make sure the store is always tidy, well-merchandised, and properly stocked.
• Report anything unusual, or any major incidents, to management.
• Work as a team to achieve sales goals.
• Other duties as assigned by the management team.

Required Qualifications

• Applicants must be 21+ years of age
• Regular attendance
• High School Diploma or GED equivalent required
• Must be willing to work all shifts, weekends, and Holidays
• Computer literate; familiarity using POS systems
• One or more years of experience in retail sales or customer service preferred
• Must have reliable transportation
• Excellent interpersonal, verbal, and written communication skills
• Best-in-class customer service skills
• Working knowledge of cannabis and cannabis goods available for retail sale.
• Understanding Local, State, and Federal laws and regulations
• Strong attention to detail and must have a team-player mentality
• Ability to deal with problems and resolve them in an efficient and professional manner
• Bilingual in English/Spanish preferred

Job Types

• Full-time, Part-time

Benefits

• Employee discount

Schedule

• Day shift
• Night Shift
• Holidays
• Weekends

Supplemental Pay

• Tips

Experience

• Customer Service: 2 years (Preferred)

Work Location

• One location

Hours per week

• 15-30
• 30-39

Pay frequency

• Every other week

Paid Training

• Yes

Management

• General Manager
• Employees working per shift: 4-8

Benefit Conditions

• Waiting period may apply

Work Remotely

• No

COVID-19 Precautions

• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place
• Equal Employment Opportunity Policy

One Plant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of
any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history
or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any
other characteristics protected by federal, state, or local laws.