Dispensary Associate

Restore Dispensaries

Scranton (Lackawanna County)

On-site

USD 16,531 - 24,796

Part time

14 days+

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Job summary

Restore Dispensaries in Scranton is seeking a part-time Dispensary Associate dedicated to providing compassionate patient care and education. The ideal candidate will have experience in customer service and cash handling, be familiar with medical marijuana products, and possess strong communication skills. Responsibilities include managing patient check-ins, fulfilling orders, and providing product education. Join us to make a positive impact in our community while working in an inclusive and welcoming environment.

Qualifications

Must be at least 21 years of age at the time of hire.
Flexibility to work opening, closing, weekends, and holidays.
Basic math and computer proficiency.

Responsibilities

Manage the patient check-in process while maintaining confidentiality.
Accurately fulfill and prepare patient orders promptly.
Provide product education and personalized guidance to patients.

Skills

Customer service experience

Cash handling experience

Communication skills

Interpersonal skills

Medical marijuana knowledge

Job description

About Restore

Founded in 2018, Restore Dispensaries is a premier multi-state medical marijuana dispensary dedicated to providing state-eligible patients with responsible, compassionate care through marijuana-based medicine. We strive to support the continued progress of the medical marijuana industry while making a positive impact in our communities through patient education, fundraising initiatives, and community drives. Restore Dispensaries has been named Philly’s Best Medical Marijuana Dispensary by Metro Philly readers five years in a row (2021, 2022, 2023, 2024, and 2025).

Our strength is in our people. At Restore, we encourage individuality and self-expression, whether that’s vibrant hair color, tattoos, or your favorite sneakers. We are proud to foster an inclusive, diverse, and welcoming workplace where you can bring your whole self to work.

About The Role

Restore is seeking a part-time Dispensary Associate for our local store.

This role is ideal for candidates with prior experience in customer service, cash handling, and medical marijuana knowledge who are passionate about patient care and education.

Dispensary Associates are the face of Restore. You will guide patients through their purchasing experience, helping them feel informed, comfortable, and supported in their medication choices.

Responsibilities

Manage the patient check-in process while maintaining confidentiality and compliance
Accurately fulfill and prepare patient orders promptly
Enter patient and product information into MJ Freeway, label products, apply discounts/rewards, and complete transactions
Perform accurate cash handling in accordance with SOPs
Maintain compliance standards and prevent diversion
Assist with daily inventory counts and product organization
Maintain a clean, organized, and well-stocked dispensary
Adapt to varying sales volumes while maintaining a positive patient experience
Provide product education and personalized guidance to patients
Represent the Restore brand with professionalism and enthusiasm

Required Qualifications

Must be at least 21 years of age at the time of hire
Experience in customer service (retail, hospitality, or patient-facing roles preferred)
Cash handling experience with strong accuracy
Working knowledge of medical marijuana products and their potential benefits
Basic math and computer proficiency
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Flexibility to work opening, closing, weekends, and holidays

What You Bring