Dispatcher Transport

Cemex U.S.; Rialto (CA); On-site; USD 49,000 - 60,000; Full time

Job summary

An established industry player is seeking a Dispatcher Transport who will play a crucial role in coordinating delivery activities and ensuring customer satisfaction. This position requires strong communication skills and the ability to resolve issues effectively. With a focus on safety and efficiency, the Dispatcher will liaise between sales, customers, and terminal management. Join a company with over a century of stability and enjoy competitive wages along with excellent benefits including health, dental, and retirement plans. If you're ready to take your career to the next level in a dynamic environment, this opportunity is for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Assistance Program

Retirement Plan Options

Wellness Program

Qualifications

• 2-5 years of customer service experience required.
• Bilingual in English and Spanish preferred.

Responsibilities

• Coordinate delivery activities between sales and customers.
• Resolve customer concerns in a timely manner.

Skills

Customer Service

Bilingual (English and Spanish)

Communication Skills

Problem-Solving

Education

High School diploma or GED

Bachelor’s degree

Tools

Trucking Software

Windows Office Suite

Job description

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Company Overview

Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at www.cemexusa.com/careers . For direct access to CEMEX Career Opportunities, visit us at https://jobs.cemex.com/ .

Company Overview

Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at www.cemexusa.com/careers . For direct access to CEMEX Career Opportunities, visit us at https://jobs.cemex.com/ .

Job Summary

The Dispatcher is responsible for coordinating activities involved in delivering products or services for CEMEX or customers.

Job Responsibilities

• Liaison between Sales, Customers and Terminal management
• Resolve and communicate in a satisfactory and timely manner any customer concerns or issues
• Promote a safe work environment and team mentality
• Learn and could maintain D.O.T. driver’s hours of service daily logs for internal drivers or external contractors, as appropriate and necessary
• Monitor equipment maintenance schedule for company owned equipment to ensure D.O.T. compliance
• Work with Terminal management to provide solutions for more effective and efficient output
  
  
  

Qualifications

• High School diploma or GED required; Bachelor’s degree preferred
• Bi-lingual in English and Spanish preferred
• 2-5 years Customer Service Experience
  
  
  

Knowledge, Skills, And Abilities

• General knowledge and familiarity with cement and building materials
• Proficient in Windows office suite
• Knowledge of trucking software preferred
• Able to work in a fast paced, high stress office environment
  
  
  

Working Conditions

• Capable to work extended hours, including weekends, as necessary
• Able to work in standard office environment with computer equipment
• Capable to work in open office environment
  
  
  

Physical Requirements

• Requires frequent sitting, standing and walking
• Able to exert up to 20 pounds of force occasionally and/or negligible amount of force frequently
• While performing the duties of this job, the employee is regularly required to talk and hear in order to communicate
  
  
  

Legal Notices

CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.

CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.

CEMEX is an E-Verify participating employer.

Arizona Smoke-Free Act. CEMEX complies with the State of Arizona’s Smoke-Free Act (Arizona Revised Statutes

• 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.
  
  
  

CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (https://www.cemexusa.com/careers/life-at-cemex/benefits-well-being).

EEO Statement - En Español

CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.

The expected base compensation for this position ranges from $49200.00 to $59100.00 depending on, but not limited to, market location, job-related knowledge, skill sets, experience, and education

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wholesale Building Materials

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