Dispatcher Trainee, Telecommunicator Trainee - Competitive Public Safety Pay

911 Emergency Communications; North Bonneville (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in North Bonneville, WA is seeking individuals for Dispatcher Trainee and Telecommunicator Trainee roles. You will receive structured training to handle emergency calls, document incidents, and support fast response operations.

Training may include classroom work, simulations, and supervised console tasks. These trainee positions are designed for those with a high school diploma or equivalent, basic computer and typing skills, and strong communication.

Qualifications

• High school diploma or recognized equivalent.
• Trainee positions are for applicants without dispatch experience, though employers may set prerequisites.
• Basic computer skills and clear communication are expected.
• Customer service or telephone experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Typing speed

Clear communication

Basic computer skills

Education

High school diploma or equivalent

Job description

Dispatcher Trainee / Telecommunicator Trainee Opportunities in North Bonneville

Dispatcher Trainee and Telecommunicator Trainee positions provide a structured introduction to emergency communications work. Under the direction of qualified instructors and training personnel, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities increase as required skills are demonstrated. Independent assignments generally depend on successful completion of training, applicable certifications, and the employer’s performance standards.

Position Details

• Duty Location: {airport_name}, North Bonneville, WA
• Employer: The hiring public safety or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Training may combine classroom instruction, simulations, and supervised console assignments. Training schedules and later operational shifts may include nights, weekends, holidays, and overtime.

What You May Do

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.

Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback. Customer service or telephone-based experience may be useful. Check the vacancy for required assessments and minimum scores.

General Conditions of Employment

• Meet the agency’s minimum age and employment eligibility requirements
• Successfully complete required background screening and hiring assessments

  Work Environment and Physical Requirements

  Trainees may work in classrooms and active communications centers using headsets, keyboards, and multiple displays. Supervised duties may include exposure to distressing calls. The official vacancy describes essential functions, training expectations, and accommodation procedures.

  Benefits

  • Eligible trainees may receive insurance coverage, retirement benefits, paid leave, and employer-provided training
  • Confirm trainee pay, benefits eligibility, and any advancement conditions in the official announcement
  • Completion of training does not automatically guarantee promotion unless the employer states otherwise