Dispatcher - Snow Summit

Alterra; Big Bear Lake (CA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Free season pass

Lift tickets for friends & family

Free skiing at Alterra resorts

Discounted lift tickets

Retail and Rental discounts

Food & Beverage discounts

Free staff ski/snowboard lessons

401(k) savings plan

Employee Assistance Programs

Sick Pay

Job summary

Big Bear Mountain Resort, owned by Alterra Mountain Company, seeks a seasonal coordinator to ensure timely opening/closing and keep staff informed across the resort. The role includes logging lift stoppages and communicating delays to appropriate departments.

Ideal candidates are 18+, have a GED or high school diploma, strong Microsoft Office skills, and can multitask under pressure while communicating with all levels of staff. Flexible availability including nights and weekends is required.

Qualifications

• At least eighteen (18) years old.
• Have a high school diploma or general education degree (GED).
• Ability to read, comprehend, and retain instructions.
• Able to exhibit sound judgment and maintain a positive attitude.
• Advanced knowledge of Microsoft Office.
• Broad base of general typing, clerical, data entry and office skills.
• Willingness to gain a greater knowledge of BBMR’s ski trails, chairlifts, and mountain operations.
• Ability to communicate with all levels of personnel.
• Able to speak clearly, give direction, and provide accurate details.
• Ability to multitask and prioritize in stressful situations.
• Radio experience preferred.
• Available to work flexible schedules including nights, weekdays, weekends, and holidays.

Responsibilities

• Coordinate communication to ensure a smooth on-time opening/closing of the resort and keep key personnel informed.
• Log lift stoppages, report information to departments, and alert management of downtime.

Skills

Microsoft Office

Typing

Data entry

Communication

Multitasking

Radio experience

Flexible schedule

Clerical

Attention to detail

Team coordination

Education

High school diploma or GED

Job description

Seasonal

Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast’s best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California’s iconic beaches, deserts, and landscapes all within driving distance.

Big Bear Mountain Resort is Southern California’s year-round home for alpine good times with three mountains – Bear Mountain, Snow Summit, and Snow Valley – offering something for outdoor enthusiasts of all ages and abilities, from world-class skiing, snowboarding, and sledding/tubing in the winter to mountain biking, hiking, base area activities, and golf in the summer, plus a full slate of can’t-miss events throughout the year. Renowned for being some of the industry’s most innovative and influential destinations, Big Bear Mountain Resort features the most rideable terrain in Southern California, as well as the region’s only halfpipes and highest lift-served peak (8,805 feet), the first terrain park in North America (Bear Mountain, 1992), the longest continually operating resort (Snow Valley, est. 1924), and site of the first Winter X Games (Snow Summit, 1997). Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination.

Big Bear Mountain Resort is located in the San Bernardino National Forest, approximately 100 miles from Los Angeles and Orange County and 150 miles from San Diego. As the home of Southern California’s best snow conditions, most rideable terrain, and premier lift-served bike park, Big Bear Mountain Resort employees are able to enjoy three unique mountains and are eligible to receive retail and food discounts, season passes for dependents, and ski free at Alterra Mountain resorts.

Employee perks/benefits:

• Free season pass
• Lift tickets for friends & family
• Free skiing at other Alterra Mountain Company owned resorts (excluding CMH Heli-Skiing & Summer Adventures)
• Discounted lift tickets at Ikon Pass partner resorts*
• Retail and Rental discounts
• Food & Beverage discounts
• Free staff ski/snowboard lessons
• Exclusive employee and family events
• Free local bus pass:mountaintransit.org
• 401(k) savings plan
• Employee Assistance Programs
• Sick Pay

*Career positions offer additional benefits.

POSITION SUMMARY

Coordinates communication to ensure a smooth on-time opening/closing of the resort and keeps key personnel within the resort informed of progress and anticipated delays. Will log all lift stoppages, report and communicate all information to appropriate departments, and alert management of all lift down time.

This position is located at Snow Summit in Big Bear Lake.

Starting wage between $19.00/hr. - $22.84/hr. depending on experience.

REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

• At least eighteen (18) years old
• Have a high school diploma or general education degree (GED)
• Ability to read, comprehend, and retain instructions
• Able to exhibit sound judgment and maintain a positive attitude
• Advanced knowledge of Microsoft Office
• Broad base of general typing, clerical, data entry and office skills
• Willingness to gain a greater knowledge of BBMR’s ski trails, chairlifts, and mountain operations
• Ability to communicate with all levels of personnel
• Able to speak clearly, give direction, and provide accurate details
• Ability to multitask and prioritize in stressful situations
• Radio experience preferred
• Available to work flexible schedules including nights, weekdays, weekends, and holidays

Offers of employment are contingent upon successful completion of a background investigation and your ability to perform the essential functions of the position, with or without accommodation.

Snow Summit LLC is an equal opportunity employer.