Dispatcher, Shuttle Operations

SP+; West Lafayette (IN); Sur place; USD 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401k

Résumé du poste

SP+, a Metropolis company, seeks a Shuttle Operations Associate near West Lafayette, IN. You will schedule vehicles, coordinate drivers, and assist customers with a focus on on‑time performance and professional appearance.

The role requires a high school degree or equivalent, prior shuttle/dispatch experience, a valid driver’s license, and clear English communication. Shift availability including weekends may be required; uniform and safety rules apply.

Qualifications

• Education: High School Degree or equivalent.
• Experience/Knowledge: Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred.
• Availability to Work: Special shift requirements may vary; availability for 2nd/3rd shift and weekends may be required.
• License Requirement: Valid state-issued driver’s license with current address and acceptable driving record.
• Language Skills: Read, write, speak and communicate in English.
• Mathematical Skills: Ability to add/subtract; understand Hours of Service regulations.
• Appearance: Maintain neat, clean appearance in uniform.
• Physical Demands: Sit/stand; use phone/radio.

Responsabilités

• Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary.
• Operate with basic office equipment and Microsoft Word/Excel as needed.
• Be at work every scheduled day, on time and in uniform.
• Assist customers and employees; direct to Facility Manager if needed.
• Report accidents, safety hazards, or policy violations to Facility Manager.
• Support monthly driver meetings and training; know service area streets and landmarks.
• Assist Facility Managers with other duties as needed.

Connaissances

Shuttle operations

Scheduling

Customer service

Formation

High School degree

Outils

Microsoft Word

Microsoft Excel

Description du poste

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

• Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary.
• Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products - Word and Excel.
• Responsible for being at work every scheduled day, on time and in uniform.
• Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area.
• Assist Facility Managers with other duties as needed.

Qualifications

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education Required: High School Degree or equivalent.

Experience/Knowledge: Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week‑ends may be required.

License Requirement: The individual will be required to have and maintain a valid state‑issued driver's license with a current address and acceptable driving record.

Language Skills: Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and group situations to customers and other employees of the company.

Mathematical Skills: Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours.

Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two‑way radio.

Salary

Salary Range: $25.00 per hour

Benefits

• Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.

EEO Statement

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Job Details

Requisition ID: 2026-61680

Position Type: Full-Time and Part-Time

Category: Transportation/Shuttle Operations

Location

US-IN-WEST LAFAYETTE

43844 - (R) PURDUE UNIVERSITY SHUTTLES

610 PURDUE MALL

WEST LAFAYETTE

IN

47907-2040

WEST LAFAYETTE IN United States

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess, evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail]. We are here to assist you.