Dispatcher, Shuttle Operations

Metropolis Technologies; Houston (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP+, a Metropolis company, is seeking a driver/shuttle operations support role in Houston, TX. Responsibilities include scheduling vehicles and drivers for fixed routes, communicating with employees, and managing shifts. Prior shuttle/transport experience and a valid driver's license are preferred.

Availability for second/third shifts and weekends may be required. Must read, write, and speak English; maintain a neat appearance in uniform.

Qualifications

• High School degree or equivalent.
• Experience with shuttle or dispatched transportation operations preferred.
• Valid state driver’s license with clean driving record.
• Availability for 2nd/3rd shift and weekends may be required.

Responsibilities

• Schedule vehicles and drivers for fixed route service.
• Cover open shifts on short notice when necessary.
• Maintain knowledge of basic office equipment and MS Word/Excel.
• Be at work on time and in uniform.
• Assist customers and direct to the Facility Manager as needed.
• Facilitate driver meetings and training, know service area and major streets.

Skills

English proficiency

Education

High School diploma or equivalent

Tools

MS Word

MS Excel

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management.

• Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary.
• Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products - Word and Excel.
• Responsible for being at work every scheduled day, on time and in uniform.
• Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area.
• Assist Facility Managers with other duties as needed.

Qualifications

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education Required:

High School Degree or equivalent.

Experience/Knowledge:

Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred.

Availability to Work:

Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or weekends may be required.

License Requirement:

The individual will be required to have and maintain a valid state‑issued driver’s license with a current address and acceptable driving record.

Language Skills:

Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and group situations to customers and other employees of the company.

Mathematical Skills:

Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours.

Appearance:

Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two‑way radio.

Salary Range

$20.00 per hour

Benefits

• Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail] . We are here to assist you.

Location

US‑TX‑HOUSTON