Dispatcher: Route Optimizer & Delivery Coordinator

Whitecap; Carrollton (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap in Carrollton, TX is seeking a Dispatcher to plan delivery schedules and optimize routes for customer orders, ensuring on-time delivery and accurate loads. The role requires strong communication and the ability to manage multiple tasks in a fast-paced environment.

We offer a respectful, growing workplace with comprehensive benefits and opportunities to advance within North America''s leading distributor for professional contractors.

Qualifications

• 2–5 years of experience in dispatch or logistics.
• Knowledge of the local geographic area and ability to optimize routes.
• Experience using dispatch software (e.g., Descartes or similar).
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Plans delivery schedules and optimizes delivery vehicle routes.
• Addresses delivery issues with customers and provides resolution.
• Ensures that the invoice and load are correct prior to departure.
• Records all in and out times of vehicles.
• Maintains vehicle maintenance and repair records.
• Records availability status of vehicles.
• Performs other duties as assigned.

Skills

Dispatching experience

Logistics coordination

Route optimization

Customer service

Problem solving

Multitasking

Tools

Descartes software

Job description

White Cap in Carrollton, TX is seeking a Dispatcher to plan delivery schedules and optimize routes for customer orders, ensuring on-time delivery and accurate loads. The role requires strong communication and the ability to manage multiple tasks in a fast-paced environment.

We offer a respectful, growing workplace with comprehensive benefits and opportunities to advance within North America''s leading distributor for professional contractors.