Dispatcher - ROS

1001 United Rentals (N A), Inc; Town of Lancaster (NY); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Oppt.

Additional Vacation Buy Up Program

Early Wage Access through Payactiv

Paid Sick Leave

Inclusive culture

Job summary

United Rentals, Inc. is seeking a Dispatcher for the Town of Lancaster, NY branch. You will organize the daily dispatch of equipment to meet customer needs in a safe, timely manner at the world's largest equipment rental provider.

Qualifications include a high school diploma or equivalent, a valid driver's license, knowledge of DOT rules, and strong multitasking and communication skills. The compensation range is $24.70–$35.60 per hour with a comprehensive benefits package.

Qualifications

• High School diploma or equivalent required.
• Valid driver's license with clean driving record.
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations.
• Diligent attention to safety.
• Strong ability to multitask in a fast-paced environment.
• Superior customer service, teamwork and verbal/written communication skills.

Responsibilities

• Schedule drivers and organize dispatch of all equipment for the branch.
• Assist in taking customer telephone orders for deliveries, pickups and service.
• Arrange for all emergency field repairs.
• Answer customer calls and review driver schedules to fulfill requests.
• Assist Inside sales team as needed.
• Other duties as assigned.

Skills

Dispatch planning

Customer service

Safety awareness

Multitasking

Communication

Education

High School diploma or equivalent

Job description

Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range: $24.70 - $35.60

What you'll do:

• Schedule drivers and organize dispatch of all equipment for the branch
• Assist in taking customer telephone orders for deliveries, pickups and service
• Arrange for all emergency field repairs
• Answer customer calls and review driver schedules in order to fulfill customer requests
• Assist Inside sales team as needed
• Other duties as assigned

Requirements:

• High School diploma or equivalent
• Valid driver's license with acceptable driving record
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations
• Diligent attention to safety
• Strong ability to multitask in a fast-paced environment
• Superior customer service, teamwork and verbal/written communication skills

Why join us?

We don't just "talk the talk!". We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.

In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings. For Canadian benefits, click here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service - leadership, discipline, integrity, and teamwork are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.