Dispatcher - ROS

ur; Poca (WV); On-site; USD 45,000 - 65,000; Full time

Job summary

United Rentals, Inc. in West Virginia seeks a Dispatcher to organize daily dispatch of branch equipment, ensuring safe and timely operations and responsive service for customers.

You will schedule drivers, handle customer orders, coordinate emergency repairs, and support inside sales, with emphasis on safety and clear communication. This is a Safety Sensitive role within our policy framework.

Qualifications

• Must have strong multitasking abilities in a fast-paced environment.
• Superior customer service, teamwork and verbal/written communication skills.
• Demonstrated safety awareness and adherence to regulations.

Responsibilities

• Schedule drivers and organize dispatch of all equipment for the branch.
• Assist in taking customer telephone orders for deliveries, pickups and service.
• Arrange for all emergency field repairs.
• Answer customer calls and review driver schedules to fulfill requests.
• Assist Inside sales team as needed.
• Other duties as assigned.

Skills

Multitasking

Customer service

Teamwork

Communication

Safety awareness

Education

High School diploma or equivalent

Job description

Great company. Great people. Great opportunities.

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

What you’ll do:

• Schedule drivers and organize dispatch of all equipment for the branch
• Assist in taking customer telephone orders for deliveries, pickups and service
• Arrange for all emergency field repairs
• Answer customer calls and review driver schedules in order to fulfill customer requests
• Assist Inside sales team as needed
• Other duties as assigned

Requirements:

• High School diploma or equivalent
• Valid driver's license with acceptable driving record
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations
• Diligent attention to safety
• Strong ability to multitask in a fast-paced environment
• Superior customer service, teamwork and verbal/written communication skills

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.