Dispatcher (Public Safety)

US Interior, Bureau of Indian Affairs; Utah; On-site; USD 32,000 - 42,000; Full time

Job summary

The Bureau of Indian Affairs, District 3-Uintah and Ouray Agency in Fort Duchesne, Utah seeks a GS-04 clerical/dispatch position. The role involves readiness for shift work, basic office duties, and the ability to operate communications equipment in a high-demand environment.

Qualification criteria include either one year of general work experience or two full academic years of postsecondary education, or a combination totaling 100%.

Qualifications

• One year of general work experience demonstrating ability to perform duties.
• Two full academic years (60 semester hours or 90 quarter hours) beyond high school.
• A combination of experience and education totaling 100% of the requirement.

Skills

General Work Experience

Education

2 years postsecondary education

Job description

This position is located with the Bureau of Indian Affairs, District 3-Uintah and Ouray Agency in Fort Duchesne, Utah.

This position is also open under Merit Promotion announcement ST-26-13021382-CAWV-SM. You must apply to each announcement separately if you wish to be considered under both recruitment methods.

EXPERIENCE AND EDUCATION REQUIREMENTS

GS-04

To qualify at the GS-04 grade level you must meet ONE of the following criteria:

• A. General Work Experience: One year of general work experience that is progressively responsible clerical, office, or other work that demonstrates or reflects the ability to acquire the particular knowledge and skills needed to perform the duties of the position.
• B. Education: 2 full academic years (60 semester hours or 90 quarter hours) of education beyond the high school level at an accredited college or university.
• C. A combination of experience and education that totals 100% of the requirement.

Physical Demands

Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee", meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. The incumbent is subject to mandatory callbacks and extensions of shift. Position is sedentary with high amounts of mental stress and fatigue. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of voice in vocal communications for hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment, and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds.

Work Environment

The work is normally performed in a well-lit and temperature-controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn agency field operating procedures and jurisdictional boundaries.

All qualification requirements must be met by the closing date of this announcement. Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date.