DISPATCHER (PART TIME AND ON CALL) 1407732

Compass Group Poland Sp. z o.o.; Baltimore (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in healthcare support services is seeking a Dispatcher to coordinate patient transportation. This role is pivotal in ensuring timely and efficient transport services, requiring strong customer service skills and knowledge of patient care protocols. The position offers a flexible on-call schedule with part-time opportunities. Join a team that values purpose and empowers you to make a difference in healthcare experiences. Enjoy perks like free onsite parking and a supportive work environment where your contributions matter.

Benefits

Free onsite parking

Close to public transportation

Health and wellness programs

Retirement options

Discounts

Voluntary insurance options

Qualifications

• Previous experience in a hospital setting is preferred.
• Ability to manage dispatch activities effectively.

Responsibilities

• Coordinates and monitors patient transportation services.
• Provides quality customer service with attention to detail.
• Directs transport activities ensuring timely completion.

Skills

Customer Service

Patient Transport Knowledge

Infection Control

Body Mechanics

Job description

Job Title: Dispatcher

We are hiring immediately for on-call Dispatcher positions at Crothall Healthcare.

Location

MedStar Health - 5601 Loch Raven Boulevard, Baltimore, MD 21239
Note: online applications accepted only.

Schedule

• On-call: Rotating weekends from 6:30 am - 3:30 pm. Weekday shift availability depending on business needs. More details upon interview.
• Part-time: Monday, Friday, and every other weekend, 6:30 am - 3:30 pm. Additional weekday shifts depending on business needs and shift coverage.

Requirements

Previous experience working in a hospital and prior patient transport experience is a plus.

Perks

Free onsite parking available, close to public transportation!

Pay Rate

$18.00 per hour.

About Crothall Healthcare

Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Crothall Healthcare is a division of Compass Group USA, providing specialized support services to the healthcare industry. We serve many top hospitals across 47 states and have been recognized as a top place to work.

Job Summary

Summary: Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.

Essential Duties and Responsibilities

• Provides quality customer service with attention to detail.
• Applies knowledge of patient transport, infection control, and body mechanics.
• Develops dispatcher logic and transports patients when necessary.
• Directs transport activities, ensuring timely completion and monitoring procedures.
• Addresses requests efficiently according to departmental standards.
• Serves as liaison between Patient Transportation and other departments.
• Manages pagers and sign-in/out procedures.
• Builds positive relationships with patients, visitors, and staff.
• Resolves complaints and recommends solutions.
• Performs other duties as assigned.

Benefits

• Full-time and part-time positions include benefits such as retirement, health and wellness programs, discounts, and voluntary insurance options.
• Full-time positions additionally offer medical, dental, vision, life, disability insurance, and more.

Associates may be eligible for paid/unpaid time off in accordance with laws. For specific benefits, click here.

Crothall is an equal opportunity employer committed to diversity and inclusion. Qualified candidates must be able to perform essential functions with or without reasonable accommodations. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace.