Dispatcher - Nights A

Hallcon; Lenexa (KS); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual for a fast-paced in-office role coordinating the transportation of railroad personnel. This position offers a unique opportunity to work within a supportive team environment, where your contributions play a vital role in the transportation industry. You'll be responsible for ensuring timely driver trips, maintaining accurate records, and providing exceptional customer service. With competitive pay and a focus on professional growth, this role is perfect for someone looking to make a meaningful impact while enjoying a casual yet professional work atmosphere.

Benefits

Equipment provided

Casual work environment

Comprehensive benefits

Exceptional growth potential

Qualifications

• Attendance is critical for this position; being present is essential.
• 6 months dispatching or customer service experience preferred.

Responsibilities

• Ensure driver trips are covered in a timely manner.
• Professionally coordinate with all Field Management.
• Update systems timely and accurately.

Skills

Good typing skills

10-key skills

Phone customer service skills

Education

High School diploma or equivalent

Job description

This is a fast-paced, IN-OFFICE, position coordinating the transportation of railroad personnel.

Hallcon is a mobility and infrastructure services company focused on turnkey solutions for clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies and more.

The Company provides essential transportation services including multi-mode operations, integrated command centers, electric vehicle (EV) infrastructure, technology, analytics and business intelligence, maintenance, cleaning, and rider experience measurement.

Nights A Shift:5:00 PM - 5:00 AM – Sunday, Monday, Tuesday; alternate Wednesday

Night Shift Pay: $18.30 /hour (Base pay of $16.80 + $1.50 Nights Differential)

Highlights:

• Work with solid processes, systems and a passionate team
• Fill a critical role in the transportation industry with high achievement and appreciation
• Keep learning and serve a purpose bigger than yourself
• Responsive and trusting management team to support you in day-to-day efforts
• Self-directed work with a high level of satisfaction
• Equipment provided

Responsibilities:

• Ensure driver trips are covered in a timely manner
• Escalate issues to customer or field operations when needed
• Ensure accuracy of trips taken and provide assistance as needed
• Update systems timely and accurately
• Professionally coordinate with all Field Management
• All other job duties as assigned

Qualifications & Experience:

To perform this position successfully, attendance is critical. There’s no time like the present, and no substitute for being present.

• Good typing and 10-key skills
• Good phone customer service skills
• Able to work In-Office
• High School diploma or equivalent
• 6 months dispatching or customer service experience preferred

We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.

Hallcon is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.