Dispatcher - Monday-Friday 930am-6pm

ProTrans International Holdings; Duncan (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

ProTrans International Holdings is seeking a Dispatcher to manage the entry and exit of equipment and oversee local deliveries and OTR trailer movements at the Duncan facility. You will dispatch local drivers, handle inquiries, and maintain logs and reports to ensure smooth operations.

The role requires bilingual English/Spanish communication, basic data-entry, and proficiency with Microsoft Office software.

Qualifications

• Bilingual in English and Spanish; able to read English and write routine reports.
• Good communication and interpersonal skills for coordinating with drivers and personnel.
• Able to perform data entry and maintain logs and records accurately.

Responsibilities

• Dispatch local carrier city and yard drivers.
• Answer the ProTrans dispatch phone and respond to inquiries.
• Notify transportation personnel promptly of delays, damages, or issues.
• Maintain dispatch and yard move logs and equipment issued logs.
• Prepare end-of-day reports and issue gate passes.
• Coordinate with Dock Coordinators, SCRs, and customers for missed shipments or quantity issues.
• Manage driver radios and time sheets; provide directions as needed.
• Identify opportunities for process improvements within the dispatch function.

Skills

Bilingual English/Spanish

Strong communication

Data entry

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Email

Job description

JOB SUMMARY

Responsible for the entering and exit of equipment.

Responsible for the entering and exit of local deliveries and OTR trailers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following:

Other duties may be assigned.

• Dispatch local carrier city and yard drivers.
• Answer the ProTrans dispatch phone
• Answer all questions from ProTrans Transportation Manager and SCR’s
• Notify ProTrans transportation personnel in a timely manner of any delays in the pick up, delivery or yard moves.
• Notify ProTrans transportation personnel in a timely manner of any equipment damages or breakdowns.
• Maintain dispatch and yard move logs
• Maintain T card board
• Time stamp all paperwork received at dispatch desk
• Check all paperwork from local carrier drivers for completeness and correct dates and signatures
• Receive OTR paperwork and pass out door assignments
• Distribute OTR paperwork and verify carriers ID’s
• Prepare end-of-day reports as required by ProTrans
• Maintain equipment issued logs
• Create and issue gate passes
• Oversee red tagging of trailers
• Coordinate with Dock Coordinators
• Coordinate with SCR’s
• Coordinate with ProTrans customers for missed shipments and incorrect quantity counts
• Responsible for driver radios and work time sheets
• Provide directions to drivers as required
• Maintain open communication with all departments in the facility and provide accurate and timely information.
• Identify and implement continual improvement initiatives to enhance the performance ofthe position, team, and the company.
• Other related dutiesas assigned

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED) and minimum of one year recentexperience as a Dispatcher in an LTL Transportation environment.

LANGUAGE SKILLS:

Bilingual in English and Spanish. Ability to read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write in English and routine reports and correspondences. Ability to speak effectively before groups of customers or employees of the organization.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate percentages.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions.

CERTIFICATES, LICENSES, REGISTRATIONS:

• High School Diploma or GED

OTHER SKILLS AND ABILITIES:

Must be computer literate and have past office experience in Microsoft package including Email, Word and Excel. Some Data Entry may be required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to walk, sit, and reach with hands and arms. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, outside weather conditions, extreme cold, and extreme heat. The employee is frequently exposed to high, precarious places and fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals and vibration. The noise level in the work environment is usually loud.